Ratings based on 727 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Rooms rundown
by A verified traveler
Posted 12 May 2024
Thank you Castaways. A great break away from busy life. And a great wedding venue.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 16 Apr 2024
The property is amazing. Direct access and view to the ocean and walking distance to town. The rooms however are very tired and need a complete overhaul. Reception staff were extremely helpful and friendly. The poor restaurant staff are extremely understaffed and at times run off their feet. Unfortunately whilst we were there they were undergoing renovations to the restaurant and bar area which wasn’t pleasant when trying to have a nice relaxing breakfast. We opted to eat out after this experience. Pool areas are lovely and so is the outdoor seating areas.
by A verified traveler
Posted 3 Apr 2024
After booking online I got a text telling me that the restaurant was closed for the duration of our stay. Then another text saying that if we arrived after 6 we would use their late check in system. We arrived at 5.40 and were greeted by locked doors anyway. Found our room in a breeze block building 2 blocks away from the resort. Once negotiated carparking (not easy in a medium sized car) we could barely squeeze into the motel door. Room was a good size, old furnishings with comfortable bed but there was a pizza crust behind the bedside table and a 2" cockroach greeted us welcome (welcome to the tropics!). The back of our room opened to a stunning little rainforest garden with a gazebo and swimming pool. Tea and coffee with milk, wine glasses all provided. It was a quiet night so we slept well. Shower adequate, no bodywash but shampoo and conditioner and bar soap provided. Bathroom was clean.
by A verified traveler
Posted 24 Mar 2024
The receptionist was very nice and the property was straight on the beach.
The windows of the hotel room were dirty and green algae growing from the outside of the window. The water system in the bathroom was noisy.
by A verified traveler
Nice hotel
Posted 5 Mar 2024 on HotelsThere are not many seaside options in remote rural areas. This hotel is already a very good choice locally. It's not far from the town center. There are a few restaurants and bars to choose from. The natural environment is beautiful, quiet and safe.
by A verified traveler
Posted 26 Feb 2024
Tidy room, nice bathroom
by A verified traveler
Posted 21 Feb 2024
Absolutely loved it! We stumbled upon this gem and loved the tranquility, pool and beach right in front of our room!
by A verified traveler
Posted 18 Feb 2024 on Hotels
