Ratings based on 299 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Great hotel! We booked the hotel Hoping to get a view of Mount Fuji, but unfortunately we didn’t get to see it since it was cloudy and rainy. However, the onsen on the rooftop made it worth it. It was beautiful and clean. The room was small, but typical for Japan. There were also many walkable restaurants outside of the hotel and the subway was a 1 min walk away. Would stay here again!
3 out of 5
by A verified traveler

Posted 27 May 2024
A very cheap quality on breakfast
5 out of 5
by A verified traveler

Posted 13 May 2024
We had a wonderful stay at this hotel! It was raining when we arrived and we were able to check in early. The staff are so friendly and helpful. The room was clean and a decent size. The breakfast was excellent. Best of all were the indoor and outdoor onsens, with views of Mt. Fuji.Its located next to the train station and lots of dining options. I highly recommend this hotel.
Comment from Hotel Management
2 Jun 2024 by Fujisan Mishima Tokyu Hotel, Hotel Management
Thank you for choosing Fujisan Mishima Tokyu Hotel for your stay and for taking the time to share your experience. We are delighted to hear that you enjoyed our clean rooms, excellent breakfast, and the breathtaking views of Mt. Fuji from our indoor and outdoor bath. Our team takes pride in providing friendly and helpful service to all our guests. We are glad you found our location convenient and we hope to welcome you back soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2024
5 out of 5
by A verified traveler

Posted 11 Apr 2024
Welcoming staff
Comment from Hotel Management
1 May 2024 by Fujisan Mishima Tokyu Hotel, Hotel Management
Thank you for staying at Fujisan Mishima Tokyu Hotel.We appreciate you comment regarding our staff.We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2024
5 out of 5
by A verified traveler

Posted 17 Mar 2024
Staying here was a DREAM we loved it. One of the days we had a magical view of Fuji-san, so we watched it change colour with the sunset. Magical. Definitely would stay again!
Comment from Hotel Management
3 Apr 2024 by Fujisan Mishima Tokyu Hotel, Hotel Management
Thank you for sharing your magical experience with us! We are delighted that you enjoyed the stunning view of Fuji-san changing colors during sunset. We look forward to welcoming you back for another memorable stay.
5 out of 5
by A verified traveler

Posted 6 Mar 2024
What we liked the most this hotel was the Onsen on the 14th floor. It was so relaxing and unique with a view of the mountains. It was also very convenient to the JR line.
Comment from Hotel Management
3 Apr 2024 by Fujisan Mishima Tokyu Hotel, Hotel Management
Thank you for staying with us.We are delighted to hear that you enjoyed our hot spa on the 14th floor with its stunning mountain views. We are pleased to offer this unique and relaxing experience to our guests, conveniently located near the JR line. We look forward to welcoming you back soon.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Feb 2024
5 out of 5
by A verified traveler

Posted 13 Feb 2024
Nice hotel with Mt Fuji view. Roof top Onsen and 13th floor dinning area also can view Mt.Fuji which is so nice. Next to JR and Train station very convenient but no shopping mall around. Will stay there next time when visiting.
Comment from Hotel Management
4 Mar 2024 by Fujisan Mishima Tokyu Hotel, Hotel Management
Thank you for choosing Fujisan Mishima Tokyu Hotel for your recent stay. We appreciate your positive feedback and are delighted to hear that you enjoyed the beautiful view of Mt. Fuji from our hotel. We are glad that you found our rooftop bath and 13th-floor dining area to be enjoyable as well. We understand that the absence of shopping malls nearby may have been a drawback for you. However, we are glad to know that the hotel's convenient location next to the JR and train station was beneficial for your travel needs. We look forward to welcoming you back on your next visit.