Ratings based on 28 Verified Reviews

3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Pleasant stays
2 out of 5
by A verified traveler

Posted 20 Jul 2023
Sink block and smelly. Hand shower broken. Air conditioner in living room u/s. The worst — BED BUGS.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2023 on Hotels
4 out of 5
by A verified traveler from Bandar Seri Begawan

This traveler left a rating score only Posted 9 Apr 2023
5 out of 5
by A verified traveler

Posted 19 Mar 2023
Location is closed to Taman Bulatan where my marathon event was held.
4 out of 5
by A verified traveler from Conway

Posted 31 Oct 2022
Nice apartments for a family stay. Kitchen full fitted
5 out of 5
by A verified traveler

Posted 5 Jan 2021 on Hotels
The room received was excellent and very clean. utilize the kitchen facility. Very good in terms of value for money.
3 out of 5
by A verified traveler

Posted 29 Dec 2019 on Hotels
Rooms so spacious and clean.. The only problems occured when we stayed during peak hrs.. The room hasn't got any sound proof so we can hear clearly all the steps, sounds, etc from outside. The rooms on top of me so noisy with the kids running around the room til about 2am makes my sleep sooo terrible.. Thought staying a bit far from city can enjoy my holiday in peace... But so sadly :'(
2 out of 5
by A verified traveler

Not happy at all

Posted 26 Dec 2019 on Hotels
- There is no shampoo, no soap, no toothpaste & no toothbrush at all. - There also no rug/carpet in front of the toilet door and this can be a hassle after a wet floor bath. - Receptionist services too slow. Waiting too long during check-in and check-out. Waste time already. - Security services very fast and fantastic. Always helpful when needed. And also friendly.
Comment from Hotel Management
2 Jan 2020 by The Management, Hotel Management
Thank you for you feedback. For your information, our hotel does not come with toothpaste & toothbrush. We apologize for not refilling your shampoo, we would appreciate if you could directly inform our housekeeping department to refill the shampoo. We do apologize for your inconvenience, we do hope to see you again in the future.
5 out of 5
by A verified traveler

MCiti suite review

Posted 16 May 2019 on Hotels
Impressed with the cleanliness of the room and the facilitiea provided within the room. It was an enjoyable stay at MCiti.