Ratings based on 1,165 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
The staff was fantastic, great dinner recommendations. Room very nice and clean, facilities and location great.
Comment from Hotel Management
20 May 2024 by Hotel Manager , Hotel Management
Dear Laura,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavours to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager
by A verified traveler
Posted 20 May 2024
Pet room was dirty. Breakfast was very limited and not refilled when guests emptied it. Dog walk area and other areas had dog poop that was not picked up. As a dog owner, they should be reminded to pick up after their pet. The pet room looked like someone kicked box the room was not very clean in there. Would not stay there again.
Comment from Hotel Management
20 May 2024 by Hotel Manager , Hotel Management
Dear Guest,We apologize for the cleanliness issues in the pet room and the lack of attention to the breakfast area and dog walk areas. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made. We understand your frustration and regret any inconvenience caused. Thank you for bringing these issues to our attention. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager
by A verified traveler
Posted 19 May 2024
Great stay
Comment from Hotel Management
20 May 2024 by Hotel Manager , Hotel Management
Dear Dwayne,Thank you for your feedback! We're delighted to hear that you had a great stay with us. Your satisfaction is our priority, and we're thrilled that we could provide you with a positive experience. We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 18 May 2024
All the staff were great always a smile and how can i help you sir and nice pleasant conversations, from the front desk to the maid everyone was awesome, very nice breakfast, and easy walk to some nice places ,room was clean and nice ,im definitely going to book there again 🍻
Comment from Hotel Management
20 May 2024 by Hotel Manager , Hotel Management
Dear Anthony,Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our staff, enjoyed our breakfast offerings, and found our location convenient. Providing exceptional service and a pleasant environment is our goal, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 17 May 2024
Nothing
Comment from Hotel Management
20 May 2024 by Hotel Manager , Hotel Management
Dear Williams,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager
by A verified traveler
Posted 17 May 2024
Nice and clean property.
Comment from Hotel Management
20 May 2024 by Hotel Manager , Hotel Management
Dear Tiffany,Thank you for your positive feedback! We're delighted to hear that you found our property nice and clean. Providing a comfortable and clean environment for our guests is our priority, and we're glad we met your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
18 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your fantastic 5 out of 5 rating! We're thrilled to hear that you had such a wonderfuAl experience during your stay with us. We strive to provide exceptional service and accommodations, and it's incredibly rewarding to know that we succeeded in meeting your expectations. We hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Hotel Manager, Hotel Management
Dear carlin,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
by A verified traveler
Posted 13 May 2024
It was a nice stay
Comment from Hotel Management
15 May 2024 by Hotel Manager, Hotel Management
Dear Tyneshia,Thank you for your great feedback! We're thrilled to hear that you enjoyed your stay with us. Providing a pleasant experience for our guests is always our top priority. We hope to welcome you back soon for another wonderful stay!Sincerely, Hotel Manager
by A verified traveler
Posted 10 May 2024
They gave me a room someone was already staying in. And the guy at the front desk was on his phone the whole time he was helping me. He took forever!! had my family and I waiting for us to get our room situation fixed! And the room was not very clean there was hair from prior visitors and floors were dirty didn’t seem mopped!!
Comment from Hotel Management
11 May 2024 by Hotel Manager , Hotel Management
Dear Juan,We deeply apologize for the unacceptable experience you had during your stay. This does not reflect our usual standards of service and cleanliness. We are addressing these issues with our team to prevent any recurrence. Your feedback is invaluable, and we hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager
