Ratings based on 441 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Very good stay. Minus small stains on carpet in room but outside that overall good location and amenities
Comment from Hotel Management
18 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for your review, I am glad to see you enjoyed your visit! We are hoping to have the carpeting replaced later this year.
by A verified traveler
Posted 11 Jun 2024
Great place for the price.
Comment from Hotel Management
12 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to reply to our survey. Guest feedback is critical to our continued improvement and employee engagement. I am glad you had a great visit and we hope to see you in the future.
by A verified traveler
Posted 10 Jun 2024
Standard facility. We stay here for proximity to Mall and interstate.
Comment from Hotel Management
11 Jun 2024 by Mark Jury - GM, Hotel Management
I apologize your visit was only average. I will share your rating with my entire staff and make sure we are all putting forth our best efforts. I hope you give us another opportunity to host you in the future!
by A verified traveler
Posted 9 Jun 2024
Water in bathtub wouldn’t drain.
Comment from Hotel Management
10 Jun 2024 by Mark Jury - GM, Hotel Management
Thank you for sharing your experience with us. I will have maintenance check the tub drain as soon as possible. I hope the rest of your stay was wonderful!
by A verified traveler
Posted 27 May 2024
The property was nice, the hotel was beautiful. The parking was a little confusing and we ended up parking in the back where it was a little more sketchy. But overall, no real complaints on the property.
Comment from Hotel Management
28 May 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to submit a review regarding you visit with us. I am very glad to see that you enjoyed your stay. I hope you gives us another opportunity to serve you in the future. Thank you!
by A verified traveler
Posted 20 May 2024
Good price and great staff and service
Comment from Hotel Management
21 May 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to submit a review, we truly appreciate it! I will make sure to share your kind words with our team. We look forward to hosting you again in the future.
by A verified traveler
Posted 20 May 2024
Walkable to the Mall of America with a skywalk, although it was longer than I realized, and a short stretch is uncovered until you get to the skywalk. There is a nice firepit outside, and groups often gather there and talk until late into the night, so if you want to be sociable.
Comment from Hotel Management
20 May 2024 by Mark Jury - GM, Hotel Management
I apologize your visit was only average. I will share you rating with my entire staff and make sure we are all putting forth our best efforts. I hope you give us another opportunity to host you in the future!
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Mark Jury - GM, Hotel Management
I apologize your visit was only average. I will share you rating with my entire staff and make sure we are all putting forth our best efforts. I hope you give us another opportunity to host you in the future!
by A verified traveler from Neenah
Posted 18 May 2024
Comment from Hotel Management
7 Jun 2024 by Mark Jury - GM, Hotel Management
I apologize your visit was only average. I will share you rating with my entire staff and make sure we are all putting forth our best efforts. I hope you give us another opportunity to host you in the future!
by A verified traveler
Posted 2 May 2024
Convenient to walk to Mall of America and the staff were kind and helpful. Very good breakfast too!
Comment from Hotel Management
16 May 2024 by Mark Jury - GM, Hotel Management
Thank you for your review, I am glad to see you enjoyed your visit! We hope to see you in the future!
