Ratings based on 1,362 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
The parking lot is full of potholes, and the trash cans are spilling over with trash. There hasn't been any upkeep of the exterior. The breakfast bar isn't good, but inside the room was reasonably clean.
by A verified traveler from Lanesboro
Posted 20 May 2024
My mom forgot her pillow in the unit and after 3 phone calls to have the front desk check with housekeeping, they said they didn't have it! So either they kept it or threw it! Bad communication! The place also needed a good vacuum, I hate seeing crumbs everywhere from other people!
Comment from Hotel Management
20 May 2024 by Lesly Gomez, Hotel Management
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.
by A verified traveler
Posted 19 May 2024
Room had a large wet spot near the a/c and floor in bathroom felt sticky. 2nd floor room, no elevator. Free breakfast had decent coffee but few options, no dairy free milk, “hot” water for package of oatmeal was lukewarm.
Comment from Hotel Management
20 May 2024 by Lesly Gomez, Hotel Management
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.
by A verified traveler
Posted 19 May 2024
Outdated fine if looking for something cheap and close to mail of America
Comment from Hotel Management
20 May 2024 by Lesly Gomez, Hotel Management
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.
by A verified traveler
Posted 19 May 2024
Very disappointing. I booked the wrong Laquinta Inn. Meant to book at west Bloomington location. No
Comment from Hotel Management
20 May 2024 by Lesly Gomez, Hotel Management
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Lesly Gomez , Hotel Management
Thank you for staying with .
by A verified traveler
Posted 13 May 2024
Terrible staff and management. Irritated staffs and unreachable managers. Lost my expensive bag on their possession and they couldn’t even bother to talk to me about it for two weeks. Otherwise I like that they have smart tv option.
Comment from Hotel Management
18 May 2024 by Lesly Gomez, Hotel Management
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.
by A verified traveler
Posted 12 May 2024
Not at all like pics… dirty dirty dirty
Comment from Hotel Management
18 May 2024 by Lesly Gomez, Hotel Management
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.
by A verified traveler from Medicine Hat
Posted 10 May 2024
I stayed here a few nights ago, and was checked in by the same guy. There was absolutely no recognition and he even gave me a room further away from the front desk, meaning more walking, and the room he gave me only had a stand up shower. No tub, just a stand up shower. I weigh 300 pounds, how can I possibly fit into a stand up shower?!? Booooooooo!!!!
Comment from Hotel Management
10 May 2024 by Lesly Gomez , Hotel Management
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.
by A verified traveler
Posted 9 May 2024
This property is run down. Lamps broke, burn holes on shades,extra fees. Beware, motel is very dirty, cant smoke cigarettes but you can get high from drugs walking the halls.trip to airport was fine, return we waited an hour.was very disappointed and will not stay there again.
Comment from Hotel Management
10 May 2024 by Lesly Gomez, Hotel Management
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.
