Ratings based on 2,581 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Convenient to airport. Has airport shuttle. Friendly staff.
by A verified traveler
Posted 20 May 2024
The only think I didn't like was that the parking was private and you have to pay per day.
Comment from Hotel Management
21 May 2024 by Lalaine, Hotel Management
Dear Reynaldo, thank you for sharing your review of our property. We deeply regret to hear of your unpleasant experience as we were not able to serve you at the level of standards and comfort that we are usually known for. Rest assured that we will keep improving our product and services. Moving forward, we are still looking forward to the opportunity to welcome you back with improved service in the near future. Wishing you a great day ahead!
by A verified traveler
Posted 19 May 2024
Good place to stay
Comment from Hotel Management
20 May 2024 by Lalaine, Hotel Management
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.
by A verified traveler
Posted 19 May 2024
Very nice and clean, staff are very nice and friendly
Comment from Hotel Management
19 May 2024 by Lalaine, Hotel Management
Warm greetings from Hyatt Place Minneapolis Airport- South. Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us we are very much delighted by these. We are certainly looking forward to welcoming you again soon.
by A verified traveler
Posted 19 May 2024
It was a great place to stay room was comfortable and staff was friendly. The accommodation was great and breakfast was good.
Comment from Hotel Management
20 May 2024 by Lalaine, Hotel Management
Warm greetings from Hyatt Place Minneapolis Airport- South We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services. We are definitely looking forward to welcoming you again soon.
by A verified traveler
Posted 19 May 2024
It was a very clean and large hotel room, excellent value for the price I paid.
Comment from Hotel Management
20 May 2024 by Lalaine, Hotel Management
Warm greetings from Hyatt Place Minneapolis Airport- South. Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us. Thank you for your positive ratings. We are very much delighted by these. We are certainly looking forward to welcoming you again soon.
by A verified traveler
Posted 18 May 2024
Chart for the parking and give money for something else like 50 dollars deposit no good
Comment from Hotel Management
20 May 2024 by Vince , Hotel Management
Thank you for sharing your feedback regarding your recent stay. We understand your concerns about the parking and incidental fees. While we apologize for any inconvenience caused, we would like to clarify that both of these charges are clearly communicated to guests prior to booking. Our website and booking site explicitly state the parking fee, and the incidental fee is a standard practice in the hospitality industry to cover potential damages or incidentals during your stay. We encourage all guests to review these details before confirming their reservations to avoid any surprises. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 18 May 2024
Staff was very helpful- even gave us an umbrella as it was raining one night
Only complain was no hot water for showers
Breakfast was nice too- liked the fresh fruit
Comment from Hotel Management
20 May 2024 by Lalaine, Hotel Management
Warm greetings from Hyatt Place Minneapolis Airport- South Thank you for your kind words and taking the time to write a review regarding your recent stay. We apologize for any inconvenient you have received rest assured that we are inspired to keep improving the level of quality service and attention to all our guests. Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed. Thank you so much again and we are certainly looking forward to welcoming you again soon.
by A verified traveler
Posted 18 May 2024
Nice hotel. Super quiet and close to the MOA
Comment from Hotel Management
20 May 2024 by Lalaine, Hotel Management
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.
by A verified traveler
Posted 18 May 2024
Pay parking is cheap way to collect extra money. Just add $11 to the cost of the room and dont have a sneaky parking chanrge.
Comment from Hotel Management
20 May 2024 by Vince , Hotel Management
Thank you for sharing your feedback regarding your recent stay. We understand your concerns about the parking and incidental fees. While we apologize for any inconvenience caused, we would like to clarify that both of these charges are clearly communicated to guests prior to booking. Our website and reservation confirmation emails explicitly state the parking charges apply. We encourage all guests to review these details before confirming their reservations to avoid any surprises. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
