Ratings based on 977 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
I like the location.
by A verified traveler
Posted 15 Jun 2024
Great size of room, convenient to Mall of America
by A verified traveler
Posted 10 Jun 2024
by A verified traveler from Fargo
Posted 8 Jun 2024
by A verified traveler
Posted 3 Jun 2024
Good customer service at the hotel … The shuttle driver we got to the airport was so rude and not knowledgeable.
by A verified traveler
Posted 2 Jun 2024
Hotel was wonderful, and the staff were super nice!
by A verified traveler
Posted 29 May 2024
All was good.---the people that work here are very pleasing, polite, and service oriented. The furniture in rooms are very uncomfortable and bed was hard. The noise from airport was tolerable but, seemed to come every morning and night for my wake up call, huh? Breakfast was good! Hotel is very clean!! Convenient and good restaurants in very short walking distance.
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 28 May 2024
Toilet water ran the whole entire stay even being told it was fixed and they charged 3 $100 incidental charges for a total of $300 not the original $100 like I was told.
by A verified traveler
Posted 28 May 2024
The staff was very professional and friendly. They were eager to assist when needed. The room and the hotel site were both very clean and orderly. They offered a breakfast buffet. The options were slim. I wish they had more fruit choices, waffles or pancakes. We enjoyed our stay and slept comfortably.
