Ratings based on 980 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
We had some unauthorized charges on our credit card and the employee refused to help me with them. I still have not gotten them taken care of!
by A verified traveler
Posted 18 May 2024
Double booked me for a stay I paid for
by A verified traveler
Posted 12 May 2024
The front desk gentleman I believe by the name of Casey was very wonderful and patient. Great customer services, keep it up!
by A verified traveler from St. Paul
Posted 10 May 2024
My grandkids loved it!
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 9 May 2024
Check in isnt until 4pm on a FRIDAY! POOL CLOSED AT 8PM kids... also I was doubled charged for a room I paid for april 24th With receipts saying paid is was told 3rd parties do that but Great wolf allow 3rd party booking and Manager TONYA VERY RUDE.
by A verified traveler from Rosemount
Posted 7 May 2024
Up charges, up charges, and more up charges. This was our first visit since the ownership change. I was stunned to learn there was an up charge for the surf pool (Wolf Rider) and other amenities. They now charge $15/vehicle for parking. The on-site fees make for a different stay than what’s expected.
by A verified traveler from Fargo
Posted 2 May 2024
Too expensive
by A verified traveler
Posted 1 May 2024
The gentleman at the front desk was very rude and refused to help myself and another customer in line.
But there was a wonderful lady that helped us at the water park she was amazing.
by A verified traveler
Posted 30 Apr 2024
Love it
