Ratings based on 1,183 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Close to my son
Comment from Hotel Management
4 Jun 2024 by jason - gm, Hotel Management
Thank you for taking the time to share your experience, travel safe and we look forward to seeing you again in the near future
by A verified traveler
Posted 1 Jun 2024
This is a beautiful hotel. The room is big. Staff are great. The chlorine was extremely strong in the pool room. We couldn't go in there due to allergies because the smell was so strong.
Comment from Hotel Management
1 Jun 2024 by Jason - gm , Hotel Management
Thank you for your kind words and feedback we look forward to seeing you again in the future
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by Jason - gm, Hotel Management
Thank you for your kind words
by A verified traveler
Posted 29 May 2024
Stayed 2 nights, no WiFi, breakfast had run out of basics like eggs, staff at front desk where not helpful when asked about WiFi and basic info. Some construction work going on after 06:00 pm arrived at 03:00 pm told to leave until after 04:00. No explanation just leave
Comment from Hotel Management
29 May 2024 by jason - gm, Hotel Management
So sorry to hear about your experience. We appreciate you taking the time to let us know where we can improve and hope to show you our ability to adapt in the future
by A verified traveler from Toronto
Posted 28 May 2024
Poor
Comment from Hotel Management
29 May 2024 by jason - gm, Hotel Management
Thank you for taking the time to share your experience
by A verified traveler
Posted 28 May 2024
Close to shopping, things to see & do in Bloomington and the surrounding area. Great made to order omelettes at breakfast & nice to sit down to have a drink with munchies at the mangers reception.
Thanks for everything we'll be back & see you soon.
Comment from Hotel Management
28 May 2024 by Jason - gm , Hotel Management
Thank you for taking the time to share your experience we appreciate your kind words.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by jason - gm, Hotel Management
Thank you for your kind words and feedback we look forward to seeing you again in the future
by A verified traveler
Posted 23 May 2024
Everyone was very helpful.
Comment from Hotel Management
23 May 2024 by jason - gm, Hotel Management
Thank you we truly appreciate your kind words and feedback.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by jason - gm, Hotel Management
Thank you we appreciate hearing about your visit and would love to better understand how and where we can improve. Thank you for your time.
by A verified traveler
Posted 17 May 2024
The cot mattress was pretty poor unfortunately and we did need to use but that would be the only complaint otherwise great place
Comment from Hotel Management
20 May 2024 by jason - gm, Hotel Management
Thank you we appreciate the insight into your visit and appreciate your feedback. We look forward to welcoming you back in the future.
