Ratings based on 465 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
24 May 2024 by GM, Hotel Management
Thank you Kiki for your review, we are glad you enjoyed your stay with us!
by A verified traveler
Posted 10 May 2024
Overall was in good shap, clean friendly staff. Comfy bed loved the pillows
Comment from Hotel Management
13 May 2024 by GM, Hotel Management
We are so glad you enjoyed your stay Vicki, please come again.
by A verified traveler
Posted 29 Apr 2024
The building and rooms themselves were nice. The staff were mediocre. No continental breakfast which is whatever but we were told we could not bring outside food or beverages into the hotel. We were expected to eat the food from the bristo and drink at the bar only. If you're going to demand that, at least have staff that can manage that. The bartender on both nights was MIA for the majority of the time and very slow. It took over 10 minutes to get served one night and another night we had friends who didn't get a simple beer for a half hour while standing at the bar the whole time waiting. Ridiculous. Then on a Saturday night, you do last call for beverages at 9:30 pm? And expect us to not bring in our own beverages? Saying that we can't sit around in the lobby area at the tables provided to have a drink or some food and converse? We were not a loud group by any means but to kick us out and tell us to go drink in our rooms? Definitely do not recommend this hotel to the middle-class average people.
Comment from Hotel Management
2 May 2024 by GM, Hotel Management
Thank you for your review, Kari, and we are sorry to read about your experience- as it is very important that all of our guests enjoy their stays with us. I have shared your comments with our staff. Thank you for your feedback.
by A verified traveler
Posted 7 Apr 2024
Great staff at the hotel! Everyone was very friendly from the time we arrived!
Comment from Hotel Management
8 Apr 2024 by GM, Hotel Management
Thank you Ann for staying with us and taking the time to let us know how we did. We hope to see you again should your travels bring your our way again!
by A verified traveler
Posted 7 Apr 2024
The property and staff were amazing!! however there was a hocket tournament and it looked like a party walking into the lobby. the kids were loud and running the hallways throwing ice. we could not get into the pool area due to the number of kids in there. it was dis appointing after a long day and paying for a hotel with these specific amenities we couldnt use.
Comment from Hotel Management
8 Apr 2024 by GM, Hotel Management
Thank you Traci for choosing to stay with us and I am sorry to hear that you weren't able to enjoy as many amenities as hoped to- certainly weekends are the busiest with teams and we always hope that parents monitor their actions and it seems that wasn't the case and sorry that impacted your stay.
by A verified traveler
Posted 16 Mar 2024
new facility, beautiful lobby and rooms
Comment from Hotel Management
18 Mar 2024 by GM, Hotel Management
Thank you for staying with us and your kind words. We are glad you enjoyed your stay and we hope to host you again, should your travels bring you this way again!
by A verified traveler
Posted 14 Mar 2024
Wonderful staff. Quiet and clean place.
Comment from Hotel Management
14 Mar 2024 by GM, Hotel Management
Thank you for your kind words, review, and for staying with us and we hope to host you again- should your travels bring you our way again!
by A verified traveler
Posted 13 Mar 2024
Comment from Hotel Management
8 Apr 2024 by GM, Hotel Management
Thank you Sharon, we are glad you enjoyed your stay! We hope to see you again.
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Amber, Hotel Management
Thank you for staying with us, as we know you have many choices and we appreciate your business.
by A verified traveler
Posted 1 Mar 2024 on Travelocity
Comment from Hotel Management
12 Mar 2024 by GM, Hotel Management
Thank you kindly for your review and we appreciate your business!
