Ratings based on 1,055 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Appreciated the suite arrangement of the rooms. Really made it easier to accommodate our family gathering.
Comment from Hotel Management
20 May 2024 by Mark Jury - GM, Hotel Management
Thank you for responding to the survey, I am glad to see you enjoyed your visit. We are fortunate to have a variety of room configuration options. It allows us to accommodate a wide range of customer needs. I'm glad we had one that fit yours!Thank you!
by A verified traveler from Winnipeg
Posted 18 May 2024
Easy check in and check out. Rooms are clean and spacious. MOA is 5 min walk. Lots of restaurants around the area and close to freeway. 🏆🏆🏆
Comment from Hotel Management
20 May 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to reply to the survey request. Your feedback is greatly appreciated and is critical to our continued growth and employee engagement. I am glad you enjoyed your visit and hope you stay with us again in the future.
by A verified traveler
Posted 17 May 2024
Wonderful and very helpful staff. 5 easy walk to the mall.
Comment from Hotel Management
20 May 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to respond to the survey. I am glad to see you enjoyed your visit and that my staff made an impact on your experience. We hope to host you again in the future.
by A verified traveler
Posted 16 May 2024
Very professional staff. Neat and quiet room!!
Comment from Hotel Management
17 May 2024 by Mark Jury - GM, Hotel Management
Thank you for your review, I am glad to see you enjoyed your visit! I will make sure to share your comments with my staff. They really enjoy the recognition! We hope to see you in the future!
by A verified traveler
Posted 15 May 2024
If you’re planning on going to Mall of America, this hotel is convenient, clean and has a wonderful breakfast
Comment from Hotel Management
15 May 2024 by Mark Jury - GM, Hotel Management
Thank you so much for sharing your experience with us. We are proud of our complimentary breakfast and our staff is dedicated to providing our guests with clean and well-maintained accommodations. We hope to see you again in the future!
by A verified traveler
Posted 13 May 2024
The staff at check in was awesome! This is a fantastic place to stay. Good breakfast! And two great places to eat connected to the hotel. Mall of America right across the street! Not one bad thing to say about our stay! They made our engagement weekend stress free and great!! Would definitely stay here agian!!
Comment from Hotel Management
13 May 2024 by Mark Jury - GM, Hotel Management
Congratulations on your engagement!!Also, thank you for taking the time to share details about your recent visit. I am glad to hear you had a wonderful weekend. We hope to see you again in the future when your travels bring you to the area.Again, congratulations!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
15 May 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to submit a review, we truly appreciate it!
by A verified traveler
Posted 12 May 2024
Everything
Comment from Hotel Management
13 May 2024 by Mark Jury - GM, Hotel Management
Thank you for taking the time to post a review of our hotel!Guest feedback is critical to continued improvement and employee engagement. We hope you stay with us in future, if your travels bring you back to the area.
by A verified traveler
Posted 11 May 2024
The correct phone number is not available on Expedia or online so we were unable to call to arrange for the free shuttle from the airport.
Comment from Hotel Management
15 May 2024 by Mark Jury - GM, Hotel Management
I apologize for the confusion. I will look into the information online right away. I hope the remainder of your stay went well!
by A verified traveler
Posted 10 May 2024
Excellent stay
Comment from Hotel Management
15 May 2024 by Mark Jury - GM, Hotel Management
Thank you for your review! I am glad you had such an excellent experience with us. We hope to see you again in the future.
