Ratings based on 992 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
Everything!
by A verified traveler
Posted 26 Mar 2024
Very friendly staff at checkin. Effortless check in with booking already done thr Expedia.
Comment from Hotel Management
27 Mar 2024 by Jason, Hotel Management
Thank you so much for the rating!
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
26 Mar 2024 by jason, Hotel Management
thank you for the 5 star review! glad to hear your enjoyed your stay.
by A verified traveler
Posted 22 Mar 2024
Nice Hotel
Comment from Hotel Management
22 Mar 2024 by Staff, Hotel Management
Our staff work hard to earn your business, so we appreciate your rating and feedback and look forward to your next visit
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
22 Mar 2024 by Staff, Hotel Management
Appreciate you taking the time to write your recent stay with us. Would welcome any feedback you have on how we could improve our product and services
by A verified traveler from Winona
Posted 3 Mar 2024
The room was mostly clean. The bathtub was a bit grimy and maybe needs to be replaced. Otherwise it was convenient because there were a few dining options around.
Comment from Hotel Management
10 Mar 2024 by jason, Hotel Management
thank you for the rating and the feedback regarding the bathroom.
by A verified traveler
Posted 23 Feb 2024
Beds were hard, shower turned off its self.
Comment from Hotel Management
26 Feb 2024 by Corina Carlson- Assisstant General Manager, Hotel Management
Dear JenniferThank you for bringing your concerns to our attention. We sincerely apologize for any discomfort you experienced during your stay with us.Regarding the issue with the beds, we understand the importance of a good night's sleep, and we regret that our beds did not meet your expectations. Please rest assured that we take guest comfort very seriously, and we will investigate the matter promptly to ensure that any necessary adjustments are made to enhance the quality of our bedding.Additionally, we apologize for the inconvenience caused by the shower turning off unexpectedly. Our maintenance team will inspect the shower in your room to identify and address the issue immediately. Your feedback helps us improve, and we are committed to resolving these issues to ensure a more enjoyable experience for all our guests.Once again, we apologize for any inconvenience caused and appreciate your understanding. Please don't hesitate to contact the front desk if there's anything else we can assist you with during your stay.Warm regards,Corina CarlsonAssistant General ManagerBest Western Plus Dakota Ridge
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
16 Feb 2024 by Jason , Hotel Management
Thank you Mary for the 5 star review! look forward to your next visit!
by A verified traveler
Posted 13 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Staff, Hotel Management
Our staff work hard to earn your five star rating so thank you!
by A verified traveler
Posted 26 Jan 2024
I like the area and so much to do. The hotel is quiet and has a wonderful breakfast with many options.
Comment from Hotel Management
27 Jan 2024 by jason, Hotel Management
our staff work hard to earn your 5 star rating!
