Ratings based on 994 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 22 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Best Western, Hotel Management
Thank you for staying with us
1 out of 5
by A verified traveler

Posted 19 Feb 2024
Rude people, lied to me about rules and wouldn’t let me check in because I was 20 and there rules are 21 but I called twice to double check before booking
Comment from Hotel Management
20 Feb 2024 by BW team., Hotel Management
I apologize for your inconvenience.
3 out of 5
by A verified traveler

Posted 17 Feb 2024
Staff was very nice! Room was average, I found the curtain was broken so the room was not dark in the morning. The mirrors in the bathroom were dirty! Parking lot was very icy. I could hear the people above me walking till 11 PM and up at 6 AM, I was on the second floor
Comment from Hotel Management
18 Feb 2024 by Best Western, Hotel Management
Thank you for staying with us.
3 out of 5
by A verified traveler from Glenview

Posted 17 Feb 2024
The hotel is outdated. Breakfesr is a joke. This was my second time I stayed there and will be my last.
Comment from Hotel Management
17 Feb 2024 by BW team., Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 15 Feb 2024
Very nice and rooms small but comfortable
Comment from Hotel Management
16 Feb 2024 by Best Western, Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 24 Jan 2024
Best jacuzzi suite ever
Comment from Hotel Management
26 Jan 2024 by BW team., Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 22 Jan 2024
Comment from Hotel Management
26 Jan 2024 by BW team., Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 22 Dec 2023
Comment from Hotel Management
27 Dec 2023 by BW team., Hotel Management
THANK YOU FOR YOUR STAY.
5 out of 5
by A verified traveler

Posted 9 Dec 2023
Comment from Hotel Management
11 Dec 2023 by Best Western Eden Prairie Inn, Hotel Management
Thank you
2 out of 5
by A verified traveler

Posted 25 Nov 2023
Bed sheets were stained.
Comment from Hotel Management
11 Dec 2023 by Best Western Eden Prairie Inn, Hotel Management
My apology