Ratings based on 1,527 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Close to mall of America
by A verified traveler
Posted 3 Jun 2024
The staff was not very pleasant. No hello, no smiles, no how are you. Very odd. Also we flew in for a funeral, which I told him, asked if we could check in early since our flight was early. It was 2 hours earlier and he said it would cost $50. So then I asked if we could just clean up in any public bathroom (change and brush teeth). He said NO. That there is no public bathroom. I questioned him again, surprised that there is no bathroom by the pool or gym. He said "NO!". He didn't offer condolences, just straight face and no kindness.
by A verified traveler
Posted 3 Jun 2024
Nothing
by A verified traveler
Posted 2 Jun 2024
The hotel was very clean and safe. We had absolutely no issues. We were a little skeptical due to reviews. But we enjoyed our stay. The price we paid matched the hotel. Everything was clean. The check in attendant was friendly and helpful. My party is picky and we didn’t feel unsafe or experienced any housekeeping issues. We would definitely book here again if need be.
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Friendly staffs
Comment from Hotel Management
4 Jun 2024 by General Manager, Hotel Management
Dear Fabiola,Thank you for staying with us at Baymont Inn & Suites Bloomington MSP Airport and complimenting our team's fantastic service! We appreciate you taking a moment to let us know about your experience, and we look forward to many more wonderful visits!The Team at Baymont by Wyndham
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Really unprofessional
Comment from Hotel Management
3 Jun 2024 by General Manager , Hotel Management
Dear Omar,Thank you for your feedback. Please accept our sincere apologies for your stay not meeting your expectations. Rest assured, we will share your commentary with our internal team to seize all opportunities to better our quality of services. Should you wish to connect further regarding your visit, please do not hesitate to reach out to us offline. Thank you for choosing to stay with us and we hope you will consider us next time you are in town for a much more pleasant experience.
by A verified traveler
Posted 1 Jun 2024
I want to reserve one more night to my room am in now please thank you
Comment from Hotel Management
3 Jun 2024 by General Manager, Hotel Management
Dear Kayla,We're thrilled you're enjoying your stay. Please reach out to our front desk to fulfill your request!The Team at Baymont by Wyndham
by A verified traveler
Posted 1 Jun 2024
The clerk was very helpful and nice. The showerhead was not that great. Experience was very good otherwise.
Comment from Hotel Management
3 Jun 2024 by General Manager, Hotel Management
Dear Dana, Thank you for taking the time to leave us a five-star review and your feedback. We are thrilled to hear that our staff was helpful and that you enjoyed your stay. Your comments about the showerhead will be shared with the respective team members, and we look forward to welcoming you back the next time you are in the area. The Team at Baymont by Wyndham
