Ratings based on 999 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Everything was clean, what i didn't like was that i had ordered the room online. When I arrived, they stuck me with a $150 deposit...i didn't have a dog or anything. I thought that was pretty steep for a deposit. And of course they don't except cash for the deposit. I had to go to the bank to deposit cash to pay for the deposit. Why don't they just do that online as well?
by A verified traveler
Posted 31 May 2024
Pool broken.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
4 Jun 2024 by The Holiday Inn Express & Suites in Minden, NV, Hotel Management
Dear Valued Beverly,Thank you so much for taking the time to review for our Holiday Inn Express & Suites Minden - we appreciate it! We apologize for any inconvenience this may have caused you and we will look into this. We look forward to hosting you again!
by A verified traveler
Posted 7 May 2024
I was towing a trailer during my stay and the parking situation at this hotel was PERFECT!
Rooms are always clean, beds are comfortable
Comment from Hotel Management
7 May 2024 by Holiday Inn Express Hotel & Suites Minden, Hotel Management
Dear Valued Brian,Thank you so much for taking the time to review for our Holiday Inn Express & Suites Minden - we appreciate it! We are so glad to hear that you had a great stay with us. We look forward to hosting you again!
by A verified traveler
Posted 13 Apr 2024
It was not vacuumed, it was noisy hard to sleep, the staff wasn’t helpful. Two rooms down we had to go knock at their door at 5AM to ask them to be quiet they didn’t know how to work the heater so they had a hair dryer running all night noisy-
We stayed for three nights and paid $640. And after the first night I was so very disappointed.
We wished we stayed some place else. We truly deserved a discount in price.
Comment from Hotel Management
16 Apr 2024 by Holiday Inn Express Hotel & Suites Minden, Hotel Management
Dear Jayne,Thank you so much for taking the time to review for our Holiday Inn Express & Suites Minden - we understand that your stay was not perfect, but we did try amend what happened by upgrading and moving your room, which was declined, and we did reach out to the other guest, who did apologize and were able to assist them as well. We apologize that this happened to you, and we value you feedback and will try to improve on this issue. We hope that you will give us another chance later on.
by A verified traveler from Upland
Posted 12 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Holiday Inn Express Hotel & Suites Minden, Hotel Management
Dear Valued Kenneth,Thank you so much for taking the time to review for our Holiday Inn Express & Suites Minden - we appreciate it! We are so glad to hear that you had a great stay with us. We look forward to hosting you again!
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Holiday Inn Express & Suites Minden, Hotel Management
Dear Gary:Thank you so much for taking the time to review for our Holiday Inn Express & Suites Minden - we appreciate it! We are so glad to hear that you had a great stay with us. We look forward to hosting you again!
by A verified traveler
Posted 17 Mar 2024
We are very happy to be here. It’s very nice room and clean. The staff very nice. We will come back in the future. The Wi-Fi it’s a little slow but it doesn’t really affect us since we don’t have to work.
Comment from Hotel Management
19 Mar 2024 by Holiday Inn Express & Suites Minden, Hotel Management
Dear Dora:Thank you so much for taking the time to review for our Holiday Inn Express & Suites Minden - we appreciate it! We are so glad to hear that you had a great stay with us and that our staff was able to put a smile on your face. We look forward to hosting you again!
by A verified traveler
Posted 12 Mar 2024
Everything was excelent,clean and the people was so kind.3-9-10-2024
Comment from Hotel Management
12 Mar 2024 by Holiday Inn Express & Suites Minden, Hotel Management
Dear Jose:Thank you so much for taking the time to review for our Holiday Inn Express & Suites Minden - we appreciate it! We are so glad to hear that you had a great stay with us and that our staff could put a smile on your face. We look forward to hosting you again!
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Holiday Inn Express & Suites Minden, Hotel Management
Dear Valued Guest:Thank you so much for taking the time to review for our Holiday Inn Express & Suites Minden - we appreciate it! We are so glad to hear that you had a great stay with us. We look forward to hosting you again!
