Ratings based on 779 Verified Reviews
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
The surrounding area is very urban and run down. I understand this is not the fault of the hotel but it is worth considering. No pleasant evening strolls around the area
by A verified traveler
Posted 7 Jun 2024
by A verified traveler
Posted 30 May 2024
The key cards are extremely annoying. You need a seperate key card to go to gym and pool, the first two key cards they gave me didn’t work. The staff was friendly, but they didn’t seem to be able to communicate well with the language barrier.
The breakfast was amazing and they have a sauna , and that is the only thing that saved this place as far as rating. It is not a convenient location to get anywhere and there are very very limited dining in the area. I would not stay here again. I’d recommend somewhere more central.
by A verified traveler
Posted 21 May 2024
Good luck
by A verified traveler
Posted 7 May 2024
Everything is great about this property. It’s a little bit far from city center. but staff guide you to get to the Central locations easily overall experience was great
by A verified traveler
Posted 29 Apr 2024
by A verified traveler from London
Posted 23 Apr 2024
by A verified traveler
Posted 17 Apr 2024
This was by far one of the dirtiest properties, from the tables at the bedside to the bathroom & floor it simply was disgusting. There are bed bugs in the bed as our little child was full of bites. The room smelt like smoke, even though they are supposed to be smoke free. Lots of soap scum in the shower & the basin that did not drain. Even the fridge smelt. There is no real place to hang towels and the towels are kept by a rubbish bin. Only good thing was complementary water. The pool area was a disappointing as they do not ever have enough towels & when they do they only provide hand towels, the pool flooring is uneven and all of the lockers are locked even at 7am in the morning. Also to use the pool you need to fetch a key which is very inconvenient & not relaxing at all. The breakfast is really not worth it with cheap ham and not a good selection. Serving exactly he same thing everyday & the only vegan options were fruit & vegan yogurt. The croissants tasted stale with a funny taste and even the bread offered was not good. It’s a shame about the food options. Also the servers just clear your stuff while you are eating and do not even consider if you are finished. Had to replace toast 4 times in one sitting due to it being cleared. This is also far from public transport and the cab/ taxi drivers really rip you off. Although it looks modern they do not have the service to match. Really disappointing.
by A verified traveler
Ok for a stop over.
Posted 25 Feb 2024 on HotelsAn ok hotel for a short stay, the bed was really comfy and the breakfast was good. However, the shower in the room without a door is quite unpractical, if you don't want to wash your hair you have to use the small shower and hold it while trying to wash yourself. Appreciate the eco friendly effort and trying to save water, but the random flushing of toilet was useless. And the pool area needs a complete refurbishment.
by A verified traveler
Posted 10 Feb 2024 on Hotels
