Ratings based on 985 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Houston
Posted 28 May 2024
The W hotel was absolutely beautiful.
Comment from Hotel Management
28 May 2024 by W South Beach Management, Hotel Management
Thank you for staying at W South Beach! Your feedback is appreciated. Please visit us again soon!
by A verified traveler
Posted 27 May 2024
Beautiful resort. Friendly, helpful staff. Beautiful private beach. And the hotel smells amazing!
Comment from Hotel Management
28 May 2024 by W South Beach Management, Hotel Management
Thank you for staying at W South Beach! Your feedback is appreciated. Your kind words will be shared with the staff! Please visit us again soon!
by A verified traveler
Posted 27 May 2024
Perfect location.. beautiful property
Comment from Hotel Management
27 May 2024 by German, Hotel Management
Thank you, Tamir. We appreciate your response and hope to welcome you again soon.
by A verified traveler
Posted 26 May 2024
nice staff
Comment from Hotel Management
26 May 2024 by German, Hotel Management
Thank you, Li. We appreciate your feedback. We hope to welcome you again soon!
by A verified traveler
Posted 26 May 2024
Best hotel I’ve ever stayed in
Comment from Hotel Management
26 May 2024 by German, Hotel Management
Thank you, Clifford. We appreciate your feedback. We hope to welcome you again soon!
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
26 May 2024 by German, Hotel Management
Thank you, Celine. We appreciate your feedback. We hope to welcome you again soon!
by A verified traveler
Posted 24 May 2024
I have stayed there last week for 6 nights for my honeymoon the hotel was really nice but the reason why i gave 2 stars because they had charged me an $75 extra for resort fees and I had no idea about it before until I got charged. Called them to see if they can do something about it. They said no. Second thing they were doing construction every day and was very loud that I couldn’t enjoy my sleep and had to wake up every day super early and that really annoyed me
Comment from Hotel Management
25 May 2024 by W South Beach Management, Hotel Management
Hello Layth, Thank you for your feedback. My sincere apologies for all the issues you experienced. A Manager will reach out to you shortly.
by A verified traveler
Posted 23 May 2024
Service was amazing
Comment from Hotel Management
23 May 2024 by W South Beach Management, Hotel Management
Thank you for staying at the W South Beach! Your feedback is appreciated. Please visit us again soon.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by W South Beach Management, Hotel Management
Thank you for staying at the W South Beach. Your feedback is appreciated. Please visit us again soon.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by W South Beach Management, Hotel Management
Thank you for staying at the W South Beach. Your feedback is appreciated. I am disappointed that we did not meet your expectation. My hope is that you give us another chance. Please visit us again soon.
