Ratings based on 990 Verified Reviews

4.5 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 May 2024
Our favorite hotel in Miami! 5 stars all the way. The staff is super pleasant, the hotel itself and the grounds are manicured and super clean; smells amazing everywhere you go. The room gets cleaned daily, with a turndown service so it always feels clean and towels are constantly refreshed. The pools are kept clean at all times and the overall vibe in the hotel is just super chill. This is not a party hotel, perfect for couples and families!
5 out of 5
by A verified traveler

Posted 22 May 2024
Excellent
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2024
5 out of 5
by A verified traveler

Posted 20 May 2024
Our stay was amazing, Karill the front manager did our check in, super friendly , we were able to get our room at 11:30. The rooms are very nice an spacious, Carolina the house keeper super nice, the pool on Friday was nice and as well as the service, Saturday was bad, to many people and bad service. Sunday was very nice and quiet, Violin and Fernardo were amazing. Karl did the check out for us, extremely efficient and friendly, he took some charges that they were out in our bill by mistake.
5 out of 5
by A verified traveler from Pasadena

Posted 29 Apr 2024
Amazing experience
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Beautiful hotel. It’s quite the vibe and very personable staff! Highly recommend.
4 out of 5
by A verified traveler

Posted 9 Apr 2024
2 nd time there, felt it’s less wow this time less staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2024