Ratings based on 974 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
We had a wonderful time at the Betsy, Fritz was really nice and helpful! Definitely recommend!
Comment from Hotel Management
13 Jun 2024 by The Betsy, Hotel Management
Hello Paloma,Thank you for recommending our family-owned and operated hotel to others, and we will be sure to pass along your praise to Fritz! He will be delighted to know his caring service made a difference in your experience, and we hope we will see your next reservation cross our desk soon!Sincerely,Zach Plutzik, Managing Director
by A verified traveler from West Palm Beach
Posted 12 Jun 2024
by A verified traveler
Posted 11 Jun 2024
Can walk to restaurants and shopping
Comment from Hotel Management
13 Jun 2024 by The Betsy, Hotel Management
Greetings Cristela,Thank you for taking the time to share your top score with us. We, too, love the walkability of our pedestrian-only part of Ocean Drive, which makes it so easy to explore the best of the city.Until next time!Sincerely,Zach Plutzik, Managing Director
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
13 Jun 2024 by The Betsy, Hotel Management
Dear Robert,What a pleasure to receive your top score! We hope you will remember our boutique hotel experience here in South Beach for future stays. We would love to welcome you back.Sincerely,Zach Plutzik, Managing Director
by A verified traveler
Posted 8 Jun 2024
Great experience, with some hiccups on our last night. Recommend for vibe, safety, food, and closeness to the beach.
Comment from Hotel Management
10 Jun 2024 by The Betsy, Hotel Management
Hello Michael,We are glad you enjoyed our overall vibe, food, security, and location here by the beach, though we apologize for any hiccups that occurred.We would love to have you back one day to earn your top score!Sincerely,Zach Plutzik, Managing Director
by A verified traveler
Posted 7 Jun 2024
Amazing
Comment from Hotel Management
10 Jun 2024 by The Betsy, Hotel Management
Hello Teresa,Amazing is what we love to hear! Thank you for joining us at our family-owned and operated hotel, and we would love to welcome you back!Sincerely,Zach Plutzik, Managing Director
by A verified traveler
Posted 7 Jun 2024
The smell when we first walked in was like kitty litter. Went away after a couple of days of having the door open. The balcony door was a struggle to open. But if that is all I can complain about I would stay there again.
Comment from Hotel Management
10 Jun 2024 by The Betsy, Hotel Management
Greetings Sydnie,We are glad you enjoyed almost every aspect of your stay with us, though we share your concern that your room contained a less-than-pleasant odor upon arrival. We hope you enjoyed the fresh air your balcony provided, and we're glad you found everything else to your liking.Sincerely,Zach Plutzik, Managing Director
by A verified traveler
Posted 5 Jun 2024
Location is great
Food is great
Breakfast was awesome
Calm atmosphere
Bellmen so helpful
Pricey but worth it
Comment from Hotel Management
6 Jun 2024 by The Betsy, Hotel Management
Hello Daniel,It was our pleasure to ensure a five-star stay in South Beach! As you discovered, our team aims to serve at every turn, from our belllmen to our servers at LT, and we love that you felt pampered throughout your visit. Join us again for another relaxing respite from the everyday soon!Sincerely,Zach Plutzik, Managing Director
by A verified traveler
Posted 3 Jun 2024
Great
Comment from Hotel Management
4 Jun 2024 by BH, Hotel Management
Dear John,It was a pleasure to earn your perfect rating, and we’re delighted to have shared a memorable experience with you. From our stunning location to our friendly team, we take great pride in providing our guests with an exceptional stay in sunny Miami. We eagerly await another opportunity to exceed your expectations and encourage you to join us for another serene getaway in the months ahead.Sincerely,Zach Plutzik, Managing Director
by A verified traveler
Posted 1 Jun 2024
Great place
Comment from Hotel Management
4 Jun 2024 by BH, Hotel Management
Hello Joaquin,What a treat to earn your perfect rating! We take great pride in going above and beyond for our guests, and we’re thrilled you were able to experience the best of Miami. We look forward to welcoming you back for more sunshine and sophistication in the months ahead, and we eagerly await your return. Until next time!Sincerely,Zach Plutzik, Managing Director
