Ratings based on 221 Verified Reviews
4.4 Room cleanliness
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Maria, Guest Experience, Hotel Management
Hi, Krizia! Your perfect score has brightened our day! We're delighted that your stay was everything you hoped for. Our team works diligently to create remarkable experiences, and your feedback reaffirms our commitment. We look forward to hosting you again soon.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
8 May 2024 by Maria, Guest Experience, Hotel Management
Hi, Teresa! Your glowing review warms our hearts. We're delighted to have exceeded your expectations and provided you with a perfect stay. Your appreciation fuels our dedication to maintaining excellence. We can't wait to serve you again and make your next visit just as remarkable.
by A verified traveler
Posted 20 Apr 2024
We came to Miami for a medical emergency for a family member. This property was amazing for us as everything was easy. Easy to book, great communication, the staff were available and attentive to our needs, very clean, and in a great location, away from the hustle and bustle but also within walking distance to the city. We were very happy!
Comment from Hotel Management
25 Apr 2024 by Maria, Guest Experience, Hotel Management
Hello, Chas! Thank you so much for sharing your experience. We're glad to hear that our property provided the comfort and convenience you needed during such a critical time. It’s heartening to know our staff was able to assist you effectively. We look forward to welcoming you back under happier circumstances. Wishing your family member a speedy recovery.
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
3 Apr 2024 by Maria, Guest Experience, Hotel Management
Hi, Nyika! We appreciate your feedback, even though we wish your experience had been more satisfying. We're here to address any concerns you may have, so please don't hesitate to share any details you'd like to discuss.
by A verified traveler
Posted 26 Mar 2024
The room was more of an apartment style set up which was a super plus, it was very clean, and the staff was welcoming
Comment from Hotel Management
26 Mar 2024 by Maria, Guest Experience, Hotel Management
Hello, Chanlethia! Thank you for your lovely feedback! We're thrilled to hear that you enjoyed the apartment-style setup and found our room clean. Our team takes pride in providing a welcoming atmosphere, and we're delighted that it resonated with you. If your future travels bring you back this way, we'd be delighted to welcome you again for another wonderful stay!
by A verified traveler
Posted 12 Mar 2024
The washer machine and the dishwasher were not working. But the place is clean, specious, and good location.
Comment from Hotel Management
13 Mar 2024 by Maria, Guest Experience, Hotel Management
Hi, Daniela! Thank you for your kind words about our clean, spacious place and its great location! We apologize for the inconvenience with the washer machine and dishwasher. We'll address these issues promptly to ensure they're in perfect working order. e hope to welcome you back soon for an even better experience!
by A verified traveler
Posted 4 Mar 2024
A very clean and compact property. Walkable neighborhood and has a grocery nearby. Is also close to downtown Brickell and many shopping locations. Overall excellent place and will definitely stay again!
Comment from Hotel Management
5 Mar 2024 by Maria, Guest Experience, Hotel Management
Hi, Chaoyuan! Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our clean and compact property. It's great to know that you appreciated the walkable neighborhood and convenient location. We look forward to welcoming you back for another excellent stay soon!
by A verified traveler
Posted 1 Mar 2024
Communication from vendor was great. Staff was very cordial and polite. Rooms were spacious and provided everything I needed.
Comment from Hotel Management
5 Mar 2024 by Maria, Guest Experience, Hotel Management
Hi, Alexander! Thank you for your kind words! We're delighted to hear that you had a pleasant experience with us. Providing excellent communication and service is our top priority, and we're thrilled to know that you found our staff cordial and the rooms spacious and well-equipped. Your satisfaction is our ultimate goal, and we look forward to welcoming you back for another enjoyable stay.
by A verified traveler
Posted 25 Feb 2024
It is roomy, has an attached kitchen, and is conveniently located.
Comment from Hotel Management
28 Feb 2024 by Maria, Guest Experience, Hotel Management
Hi, Tomohiro! Thank you for your kind words! We're delighted to hear that you found our place spacious, with a convenient kitchen setup, and in a great location. We strive to provide a comfortable and enjoyable experience for all our guests. If you ever find yourself back in the area, we'd love to host you again. Cheers!
by A verified traveler
Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Maria, Guest Experience, Hotel Management
Hello, Christine! Thank you for awarding us a perfect score! We're thrilled that you had a fantastic experience during your stay. Your feedback encourages us to continue providing exceptional service and memorable stays. We can't wait to welcome you back in the future.
