Ratings based on 1,014 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Very clean, 2 options for pool, staff was super nice!!
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 20 May 2024
outlets coming out of the walls. lights flickering not working & very dim. floor balcony has lights pointing into the window all night. you can hear every single noise, people moving upstairs and yelling in the courtyard. there's a restaurant 5 feet away, they play loud music until 11pm. the toilet kept making a very loud noise all night. no breakfast and no parking, all for a supposed 4-star hotel??? for it being THIS expensive it isn't worth it at all. they don't even want to give us a refund even though we got insurance for our stay and checked out a night early. totally terrible
by A verified traveler
Posted 16 May 2024
Loved our stay here and would highly recommend it.
Comment from Hotel Management
16 May 2024 by TM, Guest Relations, Hotel Management
Hi Cassandra, thank you for your excellent review! It's nice to know that you loved your stay and we welcome you to join us again for another great experience.
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 13 May 2024
Livia and Rena helped us, they were very nice and helpful, would definitely recommend this hotel it’s beautiful and wonderful service!
Comment from Hotel Management
16 May 2024 by TM, Guest Relations, Hotel Management
Hi Sarah, we are happy that our staff provided such attentive service. Thank you for your wonderful review and recommendation. We hope you will consider us again soon!
by A verified traveler
Posted 12 May 2024
For the price it is the worst hotel I have ever stayed. The tv was old. The room was so small that you could hardly place two luggages. The bathroom was so small that the sink has to be outside. No coffee maker, no microwave and worst still no bottled water. I will not recommend anyone to this property.
Comment from Hotel Management
16 May 2024 by TM, Guest Relations, Hotel Management
Hello Moi Hong, thank you for your review. We have a variety of accommodations from a Classic room to our One Bedroom Suites which are more spacious with a full kitchen that includes a coffee maker, microwave, refrigerator, etc. We appreciate your feedback.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
16 May 2024 by TM, Guest Relations, Hotel Management
Thank you for a good rating, Deandra! We welcome the opportunity to host you again soon.
by A verified traveler
Posted 10 May 2024
No microwave or ice machine or coffee maker
Comment from Hotel Management
16 May 2024 by TM, Guest Relations, Hotel Management
Hi Jakia, thank you for an excellent rating! Microwaves and coffee makers are not standard in our rooms, but it is included in our One Bedroom Suites. We appreciate your feedback.
by A verified traveler
Posted 9 May 2024
Great hotel, nice bar/dinning area located outdoors but covered. Great location not far from south beach. Within walking distance to the beach. Clean rooms, great staff, very pleasant, calm, and peaceful considering its proximity to south beach. Great location, great stay
Comment from Hotel Management
16 May 2024 by TM, Guest Relations, Hotel Management
Hi Torias, thank you for your great review! We are glad to know that our staff provided good service, our accommodations were comfortable, and our facilities were convenient. While we are in a central location just minutes to the beach, attractions, nightlife and more, we are about a 12 minute walk to Ocean Drive. We hope you will consider us again.
