Ratings based on 999 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2024
by A verified traveler from BROOKLYN
Posted 4 Mar 2024
what didn't i like about this place?
by A verified traveler from Bolivar
Posted 2 Mar 2024
The Onyx hotel cancelled our reservation the week we were leaving due to "renovations," We were notified through Expedia. The hotel never contacted us...they left us without a place to stay. I had also first booked this hotel through Hotwire for our beginning stay and then used Expedia for the end of our stay (a week later). Both Hotwire and Expedia tried to reach the hotel but were unable to do so.
by A verified traveler from DODGE CITY
Posted 25 Feb 2024
Nice
by A verified traveler
Posted 14 Feb 2024 on Hotels
by A verified traveler from Port Latour
Posted 22 Nov 2023
This property seems to be in the midst of renovations, and a lot of unfinished work is noticeable. For example, the curtain on our window was hanging off the brackets, and the hot tap on our bathroom sink was broken. We were still quite comfortable, and would consider staying there again, once the renos are completed! The only real negative for us was the airport shuttle. It did not automatically make the trip, would only be sent if called for. However, my Canadian cell phone doesn't work in the US, so I had no way to call. Ended up waiting an hour, then taking a taxi for $40.
by A verified traveler
Posted 14 Nov 2023
When we got there, the hotel is under remodulation. Staff were really friendly. They assisted us with 2 queens bedroom instead of kingsize bedroom due remodulation of the rooms. The rooms were clean, bathroom as well. Beds were really soft to sleep on! They do have breakfast included but we went to IHOP instead. That’s literally 1 minute walk away.
Very close to the airport, very easy when getting back to the car rental to drop off. The morning traffic might be really something but this hotel is just right there. You may send packages to the hotel but 1-2 weeks prior arrival only and the charge will be around $3-$5 depends on the packages. Parking space was easy. Right in front of the hotel.
by A verified traveler
Posted 8 Nov 2023
Although in a process of remodeling, the hotel still provided us with a quiet stay. The free breakfast was a nice plus which we didn't know being included in our order.
by A verified traveler
Posted 7 Nov 2023
by A verified traveler
Posted 30 Oct 2023 on Hotels
