Ratings based on 992 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
Don’t have cable can’t see anything from their television
Comment from Hotel Management
10 May 2024 by TM, Guest Relations, Hotel Management
Hi Muhamed, thank you for your review. We offer basic cable with a little over thirty channels. We find that guests often stream from their phones, laptops, tablets, or even use a streaming device, so our complimentary use of WiFi is helpful. We appreciate your feedback.
by A verified traveler
Posted 28 Apr 2024
The property is really cute it's nice it's near the water and it's well kept and very nice small boutique hotel. What I don't like is the surprise fees that they hit you with sometimes when you arrive and on the app when you're booking it makes it more difficult to find what you're looking for and in the end you feel like you've been tricked
Comment from Hotel Management
10 May 2024 by TM, Guest Relations, Hotel Management
Hi Peter, thank you for your 5-Star rating! Our resort fees are included with the pricing information and the incidental hold is listed under, "Important information," on the website. Guests sometimes overlook this information, but we are transparent with all fees. We hope you will consider us again when you are back in Miami.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
10 May 2024 by TM, Guest Relations, Hotel Management
Thank you for the excellent rating! We welcome the opportunity to host you again soon, Cody.
by A verified traveler
Posted 25 Apr 2024
Really like the hotel. Great location. For the price is wonderful. A little bit old but it is worth for the $$. Staff are very nice.
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 15 Apr 2024
Property was absolutely disgusting!
by A verified traveler
Posted 15 Apr 2024
Perfect place!
by A verified traveler
Posted 13 Apr 2024
Booked a suite with two bedrooms and received a one bedroom with two queen beds. Hotel management did not want to reconcile and blamed the booking process through expedia. Did not eat to issue a refund for the difference of the room stayed in vs the room that was paid for.
by A verified traveler
Posted 12 Apr 2024
by A verified traveler
Posted 8 Apr 2024
The mold in the bathroom and I woke up one night and there were worms coming out of the drain of the bathroom sink
