Ratings based on 112 Verified Reviews
4.2 Room cleanliness
1.8 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Everything was great
by A verified traveler
Posted 25 May 2024
I paid the full amount when I booked. I never received the check-in instructions until I called the properly. I had to be on the line with a property representative for an hour and on top of having paid my reservation in full, I had to make another security deposit. I had made the booking as a contingency as it seemed convenient, I had the hardest time checking in. Finding the property was a disaster, fake adress, and hidden fees. The representative was very nice and understanding but it seems the property manager puts a lot of barriers to provide acceptable customer service. Overall I spent way too much money to stay here and I don’t recommend.
by A verified traveler
Posted 12 May 2024
Enclosed but when I arrived entrance doors were not closed so I was able to just walk in. My room was so HUMID and sticky, I could not sleep without being stuck to the bed sheets. I don’t know if it was the cheap sheets or the air quality.
by A verified traveler
Posted 25 Mar 2024
While the property managers were friendly and the place was fine at first, there were many severe issues that arose due to negligence of the owners. Water was leaking in through the front two doors and into the living room and kitchen the entire time and no attempt to remedy this was made during our stay. Further inspection revealed water damage to the wood near the doors suggesting this is a repeat issue that they don’t care to fix. We ended up having to use our few towels to control the water situation. Additionally the AC stopped working and, despite promising to send someone, no one ever came. Further inspection revealed a way too big air filter just shoved in there, which is again just pure neglect by the owners. I never write reviews but no functional AC in Miami and water leaking into the living spaces for days is inexcusable. Their attempt to “remedy the situation” was providing a complimentary one night stay redeemable within 30 days…..
by A verified traveler
Posted 25 Mar 2024
Gas was left on in our expedia, we sniffed the fumes and passed out. The owner offered us a different accomodation for this room, which we were forced to move into with such short notice. The fire alarm was pulled one morning at 10am, and we kept getting messages regarding the property being unsafe and them having to hire someone to patrol the property. I'm very displeased because they couldn't even provide enough towels and toilet paper.
by A verified traveler
Posted 26 Feb 2024
by A verified traveler
Posted 22 Feb 2024
by A verified traveler
Posted 17 Feb 2024
Very clean. Close to downtown area. About 20 minutes from everything.
by A verified traveler
Posted 7 Feb 2024
Loved my stay! The little sun room was AMAZING!
by A verified traveler
Posted 22 Jan 2024
