Ratings based on 966 Verified Reviews

3.5 out of 5
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jun 2024
An excellent costumer device
3 out of 5
by A verified traveler

Posted 30 May 2024
The staff was great but the property needs work. It seems as if they tried to update the rooms/hallways but all that was done was a fresh coat of paint since thats what the rooms smelled like. Our room was huge but not in a nice way. We had a king size bed, a desk with a chair, a dresser, and then what seemed to be a wet bar with a mini fridge. All this furniture took up only half the room the rest was just empty space with plain white walls and no decorations to speak of. But what I really hated was that there were no black out curtains. The "curtain" we did have looked more like a thin white sheet hung from the top of the window than a curtain. Also, the hallway had a horrible damp/mildewy smell every day & night.
2 out of 5
by A verified traveler

Posted 29 May 2024
Horrible
5 out of 5
by A verified traveler

Posted 29 May 2024
The property is nice, needs a bit love for the $$$ . However it was in a nice and quiet place.
1 out of 5
by A verified traveler from New York

This traveler left a rating score only Posted 29 May 2024
4 out of 5
by A verified traveler

Posted 27 May 2024
We had a great stay
1 out of 5
by A verified traveler

Posted 26 May 2024
The front desk never answered the phone once during the 4 days I was there. There was a lot of humidity in the room and the elevator was broken two out of the 4 days. We had to go up and down 4 flights of stairs.
Comment from Hotel Management
28 May 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler

Posted 23 May 2024
Make sure there are English speaking workers on site beside the front desk. Make sure to review the check out time before placing someone in their room and make sure the key card is functioning
Comment from Hotel Management
23 May 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler

Posted 23 May 2024
The property need a renovation the carpet is so dirty and poor ,the wall of tge bathroom are damage the door is rust , the day before my check out the elevator was broken so on the next day the staff early in the morning had to take my luggage down stairs
Comment from Hotel Management
23 May 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback!