Ratings based on 1,001 Verified Reviews
3.6 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from MCLEAN
Posted 28 May 2024
its not good
by A verified traveler
Posted 28 May 2024
Excellent location, clean room
by A verified traveler
Posted 24 May 2024
Great place
Comment from Hotel Management
25 May 2024 by General Manager, Hotel Management
Dear Ryan, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Best Western Atlantic Beach Resort; we hope to see you again soon. Barbara RomanoGeneral Manager
by A verified traveler
Posted 24 May 2024
Si
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Dear Yeinet, Thank you for choosing Best Western Atlantic Beach Resort and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Barbara RomanoGeneral Manager
by A verified traveler
Posted 23 May 2024
It’s location in the calmer part of Miami
by A verified traveler
Posted 23 May 2024
Nice and clean
by A verified traveler
Posted 23 May 2024
I would not stay again
Comment from Hotel Management
25 May 2024 by General Manager, Hotel Management
Dear Latisha, We're sorry to hear that your recent stay fell short of expectations. Our aim is always to provide exceptional experiences for our guests, and it's disappointing to learn that we missed the mark during your visit. We take all feedback seriously and will certainly look into the aspects of your stay that left you feeling dissatisfied. Your comfort and satisfaction are paramount to us, and we hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future. Barbara RomanoGeneral Manager
by A verified traveler
Posted 18 May 2024
location right on the beach
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Alyssa, Thank you for choosing Best Western Atlantic Beach Resort and for your excellent review of our resort! We are delighted you enjoyed our convenient location between South Beach and North Miami Beach, and we look forward to your next visit with us.Barbara Romano,General Manager
by A verified traveler
Posted 17 May 2024
That it was right on the beach
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Olga, Thank you for being our guest and sharing your feedback. We are happy to read that you loved our oceanfront location, but we regret not meeting some of your expectations. We are grateful for your feedback and hope to see you again soon.Barbara Romano,General Manager
by A verified traveler
Posted 15 May 2024
No available parking
Comment from Hotel Management
17 May 2024 by General Manager, Hotel Management
Dear Laura, Thank you for choosing to stay at Best Western Atlantic Beach Resort and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we deeply regret the inconvenience you faced due to the unavailability of parking spots, which resulted in unexpected parking fees. Regrettably, our parking capacity is quite limited, and spaces are allocated on a first-come, first-served basis. In the event that there are no available parking spaces upon a guest's arrival, we kindly direct them to a public garage located just two blocks away as an alternative option. We are grateful for your patience and hope to have another opportunity to host you in the future.Barbara Romano,General Manager
