Ratings based on 138 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
The resort's attempt to milk its past glory is evident in its nickel-and-diming approach, charging for even basic snorkeling gear. Despite boasting about its reef, the reality falls flat. From the absence of shark heads in their signature cocktail to the dismal breakfast spread, it's clear they're prioritizing profit over quality. With a dwindling guest count, it's a glaring sign of their downward spiral.
Despite friendly service staff, their refusal to accommodate guests, hiding behind rigid policies, speaks volumes. Insisting on a 3pm check-in despite low occupancy is just another indicator of their downward spiral. Don't waste your money on this disappointment.
by A verified traveler from Delray Beach
Posted 5 Apr 2024
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by A verified traveler from San Rafael
Posted 24 Feb 2024
Stunning
by A verified traveler
Disappointed
Posted 16 Jan 2024 on Hotelsby A verified traveler
Posted 21 Jun 2023
This property and location was amazing! Beach was amazing, snorkeling was great; breakfast was delicious; No complaints and can't wait to return in the future!
by A verified traveler from Vancouver
Posted 26 Jan 2023
by A verified traveler from TAMUNING
Posted 13 Aug 2022
by A verified traveler
Posted 21 Jul 2022
Great location and amenities
Comment from Hotel Management
29 Aug 2022 by PPR, Hotel Management
Thank you and see you again!
by A verified traveler
Posted 1 Jun 2022 on Hotels
by A verified traveler from NYC
Posted 10 Mar 2020
This is a beautiful property. The beach is fantastic - if you're a snorkeler, the reef is pretty amazing! We were on a boat and went by the Palau Royal and would recommend this beach over theirs as it's on a busy marina and much smaller.
The food is good, but the menu is a bit odd. It could use some adjustments.
Service is overall friendly, but not consistent.
Some little tweaks and this hotel could be amazing, but I would still recommend it for anyone looking for a beautiful, secluded resort.