Ratings based on 296 Verified Reviews
4.4 Room cleanliness
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
This ia a guest house. Room provide is without a bathroom. Bathrooms are commonly used.
by A verified traveler
Posted 28 May 2024
Great service, but the bathrooms had a very strong smell, and sinks were dirty.
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 15 May 2024
Breakfast to pour
by A verified traveler
Posted 14 May 2024
Would certainly recommend the property. Friendly staff, very family friendly place, area is nice during the day, great breakfast included.
by A verified traveler from Markham
Posted 4 May 2024
by A verified traveler from Greenville
Posted 29 Apr 2024
No laundry in service. Stores near by and little cecars pizza
by A verified traveler
Posted 25 Apr 2024
It is good value for money. It is a good place to stay for the price. It is a little quirky though.
Not very clean.
by A verified traveler
Posted 21 Apr 2024
The place looks a bit sketchy from the outside but it is better inside. The problems we had that caused us to find another place while we were in Mexico already were: The places offer things that weren’t working. It offers a fridge but in our apartment wasn’t working, offers hot water but not even for one shower, you jump in the shower and after a few minutes the water turns cold as ice. The place also offers washer but you can’t use it. But the worst thing that happen to us was that my wife couldn’t get out of the apartment because the door latch was defective and she couldn’t get it to open from the inside. She had to wait for me to comeback and open the door from the outside with the key. Oh i almost forgot the couches were filthy dirty! There is no way someone in their right mind will stay in a place like this if the problems aren’t fixed. Now the positive side was that Ernesto the manager was a gentlemen and offered me a refund even though it was late for me to request it in the app. He told me to call expedia and let them know that i was gonna get my refund approved if they called him. So i chatted with an agent in expedia and they got my refund approved
Comment from Hotel Management
22 Apr 2024 by Alfonso , Hotel Management
We are very sorry for the inconvenience! We did our best to find a solution and offered a brand new apartment… to bed you did not get to now us. Have a good trip in Mexico
by A verified traveler from Hyderabad
Posted 18 Apr 2024
The place is in a word - terrible
Comment from Hotel Management
18 Apr 2024 by Ernesto , Hotel Management
We all ways ask to cancel before you trip ! We can’t cancel after because you lock the room! To bad you never arrived . Have a good trip
