Ratings based on 988 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Only downfall was the bathroom. Water pressure bad and not enough lights. Overall a pleasant stay.
Comment from Hotel Management
2 May 2024 by Tee, Hotel Management
Thank you for taking the time to write a review for your stay at our hotel. I'm sorry to hear that you faced issues with the water pressure and lighting in the bathroom during your stay. However, I'm glad to know that despite these shortcomings, you still had an overall pleasant experience at our hotel. Love forward to welcoming you back next time your in St Kilda.
by A verified traveler
Posted 24 Apr 2024
Excellent location and great customer service (a little tired in terms of amenity)
Comment from Hotel Management
2 May 2024 by Tee, Hotel Management
Thank you for taking the time to review your recent stay at our hotel. We're delighted to hear that you found our location to be excellent and that our customer service exceeded your expectations. We appreciate your feedback on the amenities and will keep it in mind as we continue to improve our guests' experience. We hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 22 Apr 2024
The only negative is the reception opening hours.
Comment from Hotel Management
24 Apr 2024 by Tee, Hotel Management
Thank you for taking the time to provide feedback about your stay. I apologize for the inconvenience caused by the limited reception opening hours. Is there anything else that you think we could improve in terms of our service or facilities? We hope to have the opportunity to welcome you back again in the future.
by A verified traveler
Posted 18 Apr 2024
Good overall, no cleaning of the room though. Would go back
Comment from Hotel Management
24 Apr 2024 by Tee, Hotel Management
Thank you for taking the time to share your feedback. I am glad to hear that you had a positive experience during your stay with us. However, I apologize for the inconvenience caused by the fact that your room was not cleaned during your stay. Please note that we do not clean the rooms every day unless requested by the guests, as per instructions provided in the welcome letter. I am happy to know that you are willing to stay with us again and we look forward to welcoming you back soon.
by A verified traveler
Posted 13 Apr 2024
Our 'go to' hotel in the St Kilda area.We have stopped here numerous times over the years.
We always book a balcony room so we can watch the fun on Fitzroy sreet in the evening.
Great place with cheap,easy parking just up the road.
Comment from Hotel Management
15 Apr 2024 by Tee, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that we are your 'go to' hotel when you are in the St Kilda area, and that you have stayed with us numerous times over the years. We are glad to hear that you enjoy our balcony rooms and that you can watch the fun on Fitzroy Street in the evening. We are also pleased to hear that you find our parking cheap and easy and that it is just up the road. Thank you for your kind words, and we look forward to welcoming you back for another great experience.
by A verified traveler
Posted 12 Apr 2024
Always friendly. Unique Hotel. Conveniently located.
Comment from Hotel Management
15 Apr 2024 by Tee, Hotel Management
Thank you for choosing our hotel for your stay and for sharing your feedback! We are delighted to hear that you found our staff to be always friendly and enjoyed our hotel's unique character. We are also glad our convenient location met your needs during your stay.
by A verified traveler from Hobart
Posted 11 Mar 2024
Highly recommended, clean and secure premises, centrally located in the heart of St Kilda. Easily accessible to all forms of transport, restaurants and various retail outlets. Staff very polite and professional
Comment from Hotel Management
12 Mar 2024 by Tee, Hotel Management
Thank you for sharing your feedback about the premises. It's great to hear that you had a positive experience and found the location convenient, with easy access to various amenities. I'm glad you found the rooms clean and secure. It's great to hear that the staff were polite and professional. It's always a pleasure to receive positive feedback. Hope to see you again next time you're in St Kilda.
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
25 Mar 2024 by Tee, Hotel Management
Thanks for the positive 4out of 5 rating. Hope to see you back again when you're next in St Kilda
by A verified traveler
Posted 30 Jan 2024 on Wotif
In total. Would visit again
Comment from Hotel Management
14 Mar 2024 by Tee, Hotel Management
I'm glad to hear that you enjoyed your stay at the hotel and would consider staying there again in the future. It's always great to have a positive experience when traveling and finding a comfortable and enjoyable place to stay can make all the difference. Thank you for sharing your feedback with me.
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
14 Mar 2024 by Tee, Hotel Management
Thanks for the positive 10 out of 10 rating. Hope to see you back again when you're next in St Kilda
