Ratings based on 977 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Apr 2024
The rooms are nice and have large windows. We've stayed here multiple times and always happy with the hotel. Some rooms need a little refresh though. Carpet renewed, grout scrubbed, but still really nice.
Comment from Hotel Management
30 Apr 2024 by Richard H, Hotel Management
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Excellent location for the Southern Cross station and tram lines. Fantastic service and lovely room. Quiet room and comfortable beds.
Comment from Hotel Management
30 Apr 2024 by Richard H, Hotel Management
Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask. Kind regards, The Savoy Team
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Friendly helpful staff.
Comment from Hotel Management
29 Apr 2024 by Richard H, Hotel Management
Thank you for your review. We appreciate that you have taken the time to tell us your thoughts about your stay with us. I am so glad to hear that our staff are accommodating. We will share your compliments with our team. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Receptionist was so attentive and helpful. Shout out to Connor who provided me with so much information we needed. The housekeeping team is so amazingly tidying up our room when we stepped out for the day. And the Location is so close to everything.. We are booking again on our next Melbourne getaway ❤️
Comment from Hotel Management
29 Apr 2024 by Richard H, Hotel Management
Thank you for your review. We appreciate that you have taken the time to tell us your thoughts about your stay with us. I am so glad to hear that our staff are accommodating. We will share your compliments with our team. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
3 out of 5
by A verified traveler

Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Richard H, Hotel Management
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
4 out of 5
by A verified traveler

Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Richard H, Hotel Management
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
4 out of 5
by A verified traveler

Posted 21 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Richard H, Hotel Management
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Great location! Comfortable rooms!
Comment from Hotel Management
25 Apr 2024 by Richard H, Hotel Management
Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask. Kind regards, The Savoy Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2024
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Excellent property would stay here again.
Comment from Hotel Management
13 Apr 2024 by Richard H, Hotel Management
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy