Ratings based on 248 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
A lovely room and all staff were very polite and smiley
by A verified traveler
Posted 8 Apr 2024
only stayed overnight
Comment from Hotel Management
11 Apr 2024 by Rydges Team, Hotel Management
Hi Cheryl,Thank you for the review! We look forward to welcoming you back.Sincerely,Rydges Melbourne Team
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
11 Apr 2024 by Rydges Team, Hotel Management
Hi Xiaohan,Thank you for the review!Sincerely,Rydges Melbourne Team
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
3 Apr 2024 by Operations Manager, Hotel Management
Hi Joseph,Thank you for the wonderful feedback. We look forward to welcoming you back to Rydges Melbourne in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Operations Manager, Hotel Management
Hi Matthew,The team and I are delighted to read you enjoyed your stay with us, we look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Operations Manager, Hotel Management
Hi Fiona,Thank you for the wonderful feedback and we look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne
by A verified traveler
Posted 29 Mar 2024
All was fantastic
Comment from Hotel Management
11 Apr 2024 by Rydges Team, Hotel Management
Hi Elio,Thank you for the review!Sincerely,Rydges Melbourne Team
by A verified traveler
Posted 23 Mar 2024
Big room and it is very clean and comfortable. The hotel is at a fantastic location which is walkable and close to everything.
We have been loyal to this hotel even before the renovation. During this stay we felt the only downfall is the front desk. We were not happy with the attitude of the manager when we first got there. Felt judged and didn’t receive a phone call when our room was ready when she promised to do so.
Comment from Hotel Management
25 Mar 2024 by Rydges Team, Hotel Management
Hi Kem,We are glad that you enjoyed your stay at Rydges Melbourne. We are sorry that you had a not so pleasant check-in experience. We will be sure to pass this on to our team and hope to welcome you again!Thanks.
by A verified traveler from Mount gambier
Posted 22 Mar 2024
Great
Comment from Hotel Management
2 Apr 2024 by Operations Manager, Hotel Management
Hi Darian,Wonderful to read you had a great stay with us and we look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne
by A verified traveler
Posted 20 Mar 2024
Bar staff not well trained, paid cash and they needed to get a manager to finish the transaction.
20 minutes for a beer with 5 serving and bar not busy
Comment from Hotel Management
25 Mar 2024 by Rydges Team, Hotel Management
Hi Carol,Sorry to hear about the problems you had at the bar during your stay with us at Rydges Melbourne. We will be sure to pass this on to our Food and Beverage team and hope you would give us the chance to welcome you again soon!Thanks.
