Ratings based on 431 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Mar 2024
Great place to stay for short breaks
Comment from Hotel Management
15 Apr 2024 by Rebecca , Hotel Management
Dear Vojo, Thank you for your feedback, we are delighted you had an enjoyable stay. Regards Rebecca
by A verified traveler
Posted 26 Feb 2024
The staff were all friendly and helpful.
Comment from Hotel Management
27 Feb 2024 by Rebecca , Hotel Management
Dear Paulette, Thank you for taking the time to provide positive feedback after your stay regarding our friendly staff. We hope you will visit again in the near future. Regards Rebecca Hotel Operations
by A verified traveler
Posted 14 Feb 2024 on Hotels
Disappointing, we arrived to find no restaurant dining, room had a view facing a fence not the golf links as advertised. Both were reasons we booked. Receptionist however was very polite and efficient.
Comment from Hotel Management
16 Feb 2024 by Rebecca , Hotel Management
Dear Sandra, Thank you for taking the time to provide feedback from your recent stay with us, I am sorry to hear you were unhappy with some aspects. The standard room type selected does not provide a room with a view over the course. It has an outside courtyard area which has a brush fence for added privacy. The superior room type offers a view over the golf course for your reference. We hope you will visit us again in the future.Regards, Rebecca Pancic Hotel Operations Manager
by A verified traveler
Posted 27 Jan 2024 on Hotels
by A verified traveler
Posted 16 Jan 2024
Waking up to Beautiful views and scenery. Very quiet and relaxing. Reception staff very welcoming and helpful. Absolutely loved my stay and would recommend it.
Comment from Hotel Management
27 Feb 2024 by Rebecca , Hotel Management
Hi Betty, Thank you for your feedback. We were delighted to hear you enjoyed all aspects of your stay. We look forward to welcoming you again to the Mercure Portsea. Regards Rebecca Hotel Operations
by A verified traveler
Posted 6 Jan 2024
by A verified traveler
Posted 5 Jan 2024 on Wotif
Friendly staff quiet location.
by A verified traveler
Posted 27 Dec 2023 on Wotif
A very good base for a few days off
by A verified traveler
Posted 12 Dec 2023 on Wotif
by A verified traveler
Posted 12 Dec 2023 on Hotels
