Ratings based on 948 Verified Reviews

4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 May 2024
Good value and central for our needs
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024
5 out of 5
by A verified traveler

Posted 1 May 2024
Was super happy all round. Cheers
4 out of 5
by A verified traveler

Posted 23 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Peter B, Hotel Management
Dear Max,Thank you for choosing to stay with us during your visit. We appreciate your feedback and are pleased that you had a positive experience.We wish you safe travels to your next destination and look forward to welcoming you back in the future.Kind Regards,Guest ServicesMelbourne Metropole Central
3 out of 5
by A verified traveler

Posted 16 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Peter B, Hotel Management
Dear Anthony,Thank you for sharing your feedback. We're here to deliver a top-notch experience, so we're keen to learn how we might improve. We hope to have another opportunity to host you and deliver a five-star stay.Kind regards, Guest Services, Melbourne Metropole Central
5 out of 5
by A verified traveler

Posted 15 Apr 2024
The lady at reception was lovely. We will stay again. Balcony next time.
Comment from Hotel Management
15 Apr 2024 by Peter B, Hotel Management
Dear Robert,Thank you for your wonderful feedback and for highlighting the warm service provided by our reception team. We're thrilled that you're planning another stay with us—be sure to mention your preference for a balcony room, and we'll do our best to accommodate your request. We look forward to welcoming you back soon!Kind regards,Guest Services, Melbourne Metropole Central
5 out of 5
by A verified traveler

Posted 12 Apr 2024
Fantastic staff. Check in was quick and easy. Room was very spacious and clean
Comment from Hotel Management
15 Apr 2024 by Peter B, Hotel Management
Dear Peter,We're overjoyed to receive your five-star review for Melbourne Metropole Central. Your praise for our staff and the ease of check-in is much appreciated. It's wonderful that the spaciousness and cleanliness of our rooms contributed to a fantastic experience.We look forward to the pleasure of hosting you again.Kind regards,Guest ServicesMelbourne Metropole Central
5 out of 5
by A verified traveler

Posted 10 Apr 2024
the apartment was very nice and was all that we required for an overnight stay. Didn't fully utilize all the available services at metropole I had traveled to Melbourne for a hospital visit the next day. Highly recommend this accommodation venue.
Comment from Hotel Management
15 Apr 2024 by Peter B, Hotel Management
Dear Robert,Thank you for your kind words and for recommending Melbourne Metropole Central. We're glad that the apartment met all your needs for an overnight stay. It's great that our accommodation contributed positively to your visit to Melbourne.We wish you well and hope to serve you again under better circumstances.Kind regards,Guest ServicesMelbourne Metropole Central
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Having always takes such good care to pass on our room requests to more recent employees of The Metropole. He us never to bust to handle us with care” and it keeps up coming back to our “Melbourne home” for now 17 years! Thanks Gavin!
Comment from Hotel Management
15 Apr 2024 by Peter B, Hotel Management
Dear Lizzie,Thank you so much for your glowing review and for your loyalty to Melbourne Metropole Central over the years! We're thrilled to hear that Gavin has consistently ensured your stays are comfortable and that your room preferences are always considered. It's our pleasure to be your "Melbourne home," and we look forward to many more years of welcoming you back!Kind regards, Guest Services, Melbourne Metropole Central
4 out of 5
by A verified traveler

Posted 7 Apr 2024
Nice stay
Comment from Hotel Management
8 Apr 2024 by Peter B, Hotel Management
Dear Ray,Thank you for sharing your feedback. We're pleased that you had a nice stay with us. Your comfort is our priority, and we're glad we could provide a pleasant experience.We wish you safe travels and hope to have the pleasure of your company again.Kind regards,Guest ServicesMelbourne Metropole Central