Ratings based on 61 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Abuja Nigeria
Posted 12 Feb 2020 on Wotif
Room is spotless and clean. Everything is in good shape
Comment from Hotel Management
12 Feb 2020 by Sophie, Hotel Management
Greatly appreciate your positive feedback...
by A verified traveler
Posted 31 Jan 2020 on Wotif
The property is cute and small but very hygienic and clean. Good for one person to stay. Price is little high compared to the room
Comment from Hotel Management
3 Feb 2020 by Sophie, Hotel Management
Greatly appreciate your positive feedback.
by A verified traveler
Posted 15 Dec 2019 on Lastminute
Easy property to stay at. Private. Clean. Curtains let too much light in so next time Ill take my eye covers. Very close to good food and convenient for me to attend my course.
Comment from Hotel Management
26 Dec 2019 by Sophie, Hotel Management
Greatly appreciate your positive feedback, and we look forward to seeing you again in the near future.
Sophie
Reception Coordinator
by A verified traveler
Posted 14 Dec 2019 on Lastminute
Comment from Hotel Management
7 Jan 2020 by Sophie, Hotel Management
Sorry to hear that we did not meet your expectations.
by A verified traveler
Satish k Sethi
Posted 1 Dec 2019 on HotelsHi the room was tiny/ initially the booked me into a really tiny room. We are a couple and we would have had an uncomfortable night. The initial room had a very poor view on to a wall. This is student accommodation not 3.5 star accommodation. Very difficult to find. Had to go through student’s common room to get to our bedroom. Not serviced. Very basic towels. This is the worst fitout place I have been to. Locks everywhere - have to take keys with you. Felt out of place being in a hall of residence. Price was wrong - should be $50 per night.
Comment from Hotel Management
3 Dec 2019 by Sophie Reception Coordinator, Hotel Management
Good morning Mr Sethi
It saddens me to read that we did not meet your expectations. Our Reception is available 24/7 and we would have assisted with any of your concerns.
As you so rightly pointed out we are a student accommodation facility which is stated in the Expedia description when you made your booking. We pride ourselves in our safety and security, as we have been awarded numerous honours on this.
However, we appreciate your feedback as these comments will assist us in improving our product.
by A verified traveler
Posted 24 Nov 2019 on Wotif
economical and convenient
pleasant staff
easy checkin and out
Comment from Hotel Management
24 Nov 2019 by Sophie, Hotel Management
Good morning and thank you for feedback.
Hope to see again
by A verified traveler
Posted 11 Oct 2019 on Wotif
Comment from Hotel Management
20 Nov 2019 by Sophie , Hotel Management
Good morning,
Sorry to see that we didn't meet your expectations.
I would be very interested in your feedback as to why.
Its from feedback that we can improve our product.
Thanking you
Sophie
Reception Coordinator
by A verified traveler
Posted 6 Oct 2019 on Hotels
Fire alarm triggered by someone in the student accommodation and had to run out.
Comment from Hotel Management
20 Nov 2019 by Sophie, Hotel Management
Hi Xueyang,
I can understand and relate with the inconvenience of a fire alarm, but we need to be very cautious as the safety and well being of our residents is our priority.
Looking forward to welcoming you back in the future
Sophie
Reception Coordinator
by A verified traveler
Posted 23 Sep 2019
Friendly staff, clean, reasonable price. Great location for trams, buses, plenty of parking if you have a car. Free parking overnight until 08:30am in the white zones.
Comment from Hotel Management
23 Sep 2019 by Sophie - Reception Coordinator, Hotel Management
Greatly appreciate your feedback, and its always rewarding to read that we were able to meet your expectations.
Thank you for considering DRS for your accommodation and look forward to welcoming you back in the future.
Kind regards
Sophie
by A verified traveler
Posted 9 Jun 2019 on Wotif
Reception staff were all very helpful.
Tv does not work and one of the two did not work, but otherwise ‘it was okay
