Ratings based on 579 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Just had one night here en route to airport. Exactly what I needed - convenient, helpful staff, no fuss. The nearby golf club was a good dining option.
Comment from Hotel Management
28 Mar 2024 by Carol, Hotel Management
Hi AnnieSo glad you enjoyed your stay it was a pleasure to accommodate youCheersCarol
4 out of 5
by A verified traveler

Posted 15 Mar 2024
Comment from Hotel Management
16 Mar 2024 by Carol, Hotel Management
HI kaixiaoThank you for your good scoreCheers Carol
5 out of 5
by A verified traveler

Posted 10 Mar 2024
The experience was good except for the bathroom sink plug didn’t hold the water and the taps and water flow were difficult
Comment from Hotel Management
10 Mar 2024 by Carol, Hotel Management
Hi MarilynThank you for your feedback I will have a look at these thingsCheersCarol
5 out of 5
by A verified traveler

Posted 22 Feb 2024
Really enjoyable stay. Turned out to be a lot quicker into town than expected. Property was a little older - the water pipes get very loud when showering - but everything else was very good.
Comment from Hotel Management
22 Feb 2024 by Carol, Hotel Management
Thank you Paul for the great score. We are aware of the pipe issue and trying to correct it.
5 out of 5
by A verified traveler

Posted 3 Feb 2024
I love the Box Hill Motel for it's comfort, cleanliness and friendly reception.
Comment from Hotel Management
3 Feb 2024 by Jeanne, Hotel Management
Thanks so much Georgia! We are always so appreciative of great reviews and look forward to you staying with us again!...Kind regards Jeanne
4 out of 5
by A verified traveler

Posted 19 Jan 2024 on Wotif
Friendly staff
Comment from Hotel Management
23 Jan 2024 by Carol, Hotel Management
Hi LolitaThank you for your kind commentCheersCarol
5 out of 5
by A verified traveler

Posted 6 Jan 2024 on Hotels
Comment from Hotel Management
23 Jan 2024 by Carol, Hotel Management
Hi AndrewThank you for your great scoreCheersCarol
5 out of 5
by A verified traveler

Posted 29 Dec 2023 on Wotif
I have good reviews becoz it’s a good stay and good customer service . One thing I was say is that was a foul smelling in the shower which I think was drainage system .every thing else is as excellent .
Comment from Hotel Management
29 Dec 2023 by Carol, Hotel Management
Hi BipinThank you for your comment this is something we need to know about. What room are you staying in so we can attend to this problemCheers Carol
5 out of 5
by A verified traveler

Posted 27 Dec 2023
Comment from Hotel Management
27 Dec 2023 by Carol, Hotel Management
Hi ShashankThank you for your great score.CheersCarol
4 out of 5
by A verified traveler

Posted 22 Dec 2023 on Lastminute
Very clean, easy check in and out, neat gardens and pol, quiet location backing onto walking path
Comment from Hotel Management
22 Dec 2023 by Jeanne, Hotel Management
Thanks Kathie for your great review. We are glad you enjoyed your stay with us and really appreciate your positive review...Regards Jeanne