Ratings based on 1,890 Verified Reviews

4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 27 Apr 2024
Shower over bath dangerous and should have hand rail. Late arrival procedure/payment clunky and outdated.
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Very centrally located ,affordable and well designed and maintained rooms and other facilities . Helpful staff
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Fantastic staff. Very helpful. Close to the Epworth Richmond. Would stay again.
4 out of 5
by A verified traveler

Posted 17 Apr 2024
Good value for money, clean, good location
3 out of 5
by A verified traveler from MORRISONS

Posted 12 Apr 2024
Property needs a good update. Very noisy.
5 out of 5
by A verified traveler

Posted 27 Mar 2024
Great property, home from home, close to transport options
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2024
4 out of 5
by A verified traveler

Posted 28 Jan 2024 on Wotif
I’ve stayed here before and love this hotel when needing to stay in richmond. It’s close to all the business with an uber, tram or walk, yet far enough away that it’s quiet down an off street. Will be requesting rooms not on the ground floor facing the street again though as there was little privacy. Other than that will be staying again for a third time in future.
5 out of 5
by A verified traveler

Posted 27 Jan 2024 on Hotels
Great location for walking to MCG/ Australian Open. Good tram links into town.
3 out of 5
by A verified traveler

Posted 25 Jan 2024 on Hotels
Was a pleasant stay however when booking I was never told about the $100 room deposit that was required upon check in and was then left with no money I was extremely disappointed