Ratings based on 818 Verified Reviews

3.8 out of 5
72% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2024
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Extremely great value. Don’t consider anything else
4 out of 5
by A verified traveler from Sturgeon County

Posted 11 Apr 2024
We liked the location of the property. So many restaurants near by and lots to see and do. The only downfall is the Bandas playing on the beach. They are so loud and we really couldn't call it music that they were playing. They made sitting on the beach almost unbearable. It was so loud that there was no way you could have a nice relaxing afternoon on the beach. They should be restricted to playing away from the beach. Not sure where they should play but definately not there. Also when we asked for chairs to be brought down to the beach we were often told there weren't any but yet when people from the cruise ships came to the beach they found all kinds of chairs for them. We paid to stay at the resort but felt that we didn't matter.
5 out of 5
by A verified traveler

Posted 27 Mar 2024
Wonderful staff and a great location
2 out of 5
by A verified traveler

Posted 19 Mar 2024
Old and very incomfortable beds.the fridge didn’t work.too expensive for that place
3 out of 5
by A verified traveler

Posted 7 Mar 2024
The first room they showed us, we rejected. It was very old , broken furniture. The next one had been updated with the same layout, but had to pay extra to stay in it. Also the beds were very hard. Other than that they kept it very clean everyday and was ok
5 out of 5
by A verified traveler

Posted 28 Feb 2024
Friendly staff,overall a nice stay
3 out of 5
by A verified traveler

Overpriced

Posted 22 Feb 2024 on Hotels
A lot of money for an old hotel with no water pressure and old beds with uncomfortable mattresses. Waited 5 minutes each day for water to turn warm but just a very light flow from shower. Pool location parking and towel service fantastic. Great water temperature and large jacuzzi. Easy beach access. Ordered upon arrival but service so slow did not use restaurant again. Cleaning service fantastic. Kitchen appliances and utensils ample.
5 out of 5
by A verified traveler

Posted 14 Jan 2024
Needs an upgrade in pillows and mattresses. Mattress was very firm but maybe that is a matter of preference.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jan 2024