Ratings based on 983 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Good!
by A verified traveler
Posted 27 May 2024
My room was not thoroughly cleaned. A cup with water was in room with used towels placed on bathroom counter. The trash can had used eyelashes sitting in them.
Comment from Hotel Management
27 May 2024 by Melissa, Hotel Management
I do apologize for your stay with us. I will speak with the team about the issues. I do hope you give us another chance at making sure your stay is relaxing
by A verified traveler from schererville
Posted 26 May 2024
Only thing i didnt like was the pool was not available
Comment from Hotel Management
27 May 2024 by Melissa, Hotel Management
I do apologize that the pool is closed for renovations. Hopefully it will be open on your next stay with us.
by A verified traveler
Posted 26 May 2024
Great service
Comment from Hotel Management
27 May 2024 by Melissa, Hotel Management
were happy to hear that the service you received was great service.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Melissa, Hotel Management
Thank you for feedback.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
27 May 2024 by Melissa, Hotel Management
Thank you for feedback.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
27 May 2024 by Melissa, Hotel Management
Thank you for feedback.
by A verified traveler
Posted 18 May 2024
Elevators stalls very dusty and full of spider webs. Outside entry from parking lot not well kept. Key card had to rekeyed multiple time throughout 3 night stay
Comment from Hotel Management
27 May 2024 by Melissa, Hotel Management
I apologize that the elevator was not up to par. We will speak with the team about the issues. We hope you give us a second chance.
by A verified traveler
Posted 18 May 2024
The property is in a nice area but it’s outdated and can use some upgrading. The walls in my room were peeling up and basically falling apart. The sheets were dirty and I saw a live bug immediately when walking in. Shower was old and dirty. I’d say this hotel is ok for a one night stay if absolutely needed outside of that I wouldn’t recommend.
by A verified traveler
Posted 14 May 2024
The ceiling in the hallways had lots of leaks. It took 40 minutes to get our meal at restaurant. Staff was okay but not the friendliest I have been too.
