Ratings based on 530 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Feb 2024
Great hotel pool and hot tub were lots of fun with our grandkids. Only complaint we had was the breakfast was not great. Only hot food option was waffles or sausage gravy.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 19 Nov 2023
Nice suburban hotel . Close to some major shopping . Only thing was the WiFi did not connect in room all night . I listen to a series all night to sleep luckily had some downloads but disappointed in no connection. Breakfast as t took was large clean and bright .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 8 Aug 2023
Pool area was a little hot, otherwise clean, staff was great. Breakfast could be improved a bit with more options.
5 out of 5
by A verified traveler

Posted 19 Jul 2023
Easy to get to and plenty of things around the area
5 out of 5
by A verified traveler

Posted 24 Jun 2023
Nice
3 out of 5
by A verified traveler

It's ok

Posted 12 Jun 2023 on Hotels
Cons: The lobby & common areas are pretty dark. The breakfast is slim, to none. There was dark black hair all over the bathroom floor when we checked in. Therte is only an Ice matching on the main level. Pros: The A/C worked great, the beds were pretty comfy. I have stayed in better hotels in Mason City, but for the price, it did the job.
Comment from Hotel Management
14 Jun 2023 by Kassie, Hotel Management
Hello- I am sorry to hear of the issues you encountered upon entering your room. I have coached my housekeeping staff to ensure a similar situation does not occur in the future. Please do not hesitate to contact the front desk right away so we make take care of any concerns that may arise. I am happy to see the rest of your stay was comfortable. We do hope for the opportunity on a future stay to provide you with an exceptional experience. Thank you, Kassie Neve General Manager
4 out of 5
by A verified traveler

Decent

Posted 31 May 2023 on Hotels
Breakfast was nor equivalent to other locations I have stayed.
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