Ratings based on 62 Verified Reviews
3.7 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2022
All stsff are good
Comment from Hotel Management
25 Oct 2022 by Sales Department, Hotel Management
Thanks for your valuable reviews.
by A verified traveler
Horrible hotel
Posted 21 Aug 2022 on HotelsNever had such a horrible experience in a Resort. The customer service is atrocious and nearly all Male staff are very sexist alwaystalking down to women. I will never return
by A verified traveler
Posted 14 Aug 2022 on Hotels
Comment from Hotel Management
15 Aug 2022 by Sales Department, Hotel Management
Thanks for your valuable reviews
by A verified traveler
Posted 23 Oct 2021 on Hotels
Hotel is ok, food is terrible not really a 5 star more like a 3, wouldn’t stop there again
Comment from Hotel Management
26 Oct 2021 by Sales Department, Hotel Management
Thanks for your review. We will report this to related department.
by A verified traveler
Posted 25 Oct 2019
Comment from Hotel Management
28 Oct 2019 by reservation team, Hotel Management
Thank you for valueable feedback
by A verified traveler
Posted 13 Oct 2019
Property and facilities are okay. Poor management and appalling decision making Managers. Otherwise, junior workers are highly rated.
Had issues with Expedia in which I received a confirmation of hotel room I paid for since June which I showed Green Nature Hotel, however I was made to pay again for my room on a daily basis and I was locked out of my room every day until I paid, despite showing them the confirmation of payment and booked room at the hotel.
Good management decision would be to sort non payment issue out with Expedia who they claimed has not paid them, instead of continually embarrassing and stressing customer with payment issue whilst on holiday. It was a terrible experience and this destroyed what would have been a perfect first holiday in Turkey
Comment from Hotel Management
4 Dec 2019 by REZERVASYON DEPARTMANI, Hotel Management
Thanks for your valuable comment. We will address this directly.
by A verified traveler from Virginia, USA
Posted 15 Aug 2019
First of all , the towels are very old and bad condition ,there is no duvet or thick cover for bed just light blanket ,
The spa very dirty and old and need maintenance
In general the hotel is dirty , I don’t recommend it.
Lobby was well air conditioning , but all other levels and elevator was not.
Comment from Hotel Management
19 Aug 2019 by reservation team, Hotel Management
We will address this directly. thans for your comments
by A verified traveler
wow
Posted 7 Aug 2019 on Hotelsfood is amazing
Comment from Hotel Management
14 Aug 2019 by Sales Department, Hotel Management
Thanks for your valuable comments
by A verified traveler
Posted 5 Aug 2019
I like the cleanliness of the Hotel
This is my 4th time to Green nature.
But the staff at the restaurant unless you tip them they don’t serve you as they supposed to do.
Technical problems not solved properly (A/C)
So I had to call four times at the end I gave up.
The manger is not always present and should do also management by walking. And meeting with guests.
In General excellent resort.
Comment from Hotel Management
8 Aug 2019 by Reservation Dept., Hotel Management
We will address this directly. thans for your comments
by A verified traveler
Posted 3 Aug 2019 on Hotels
Comment from Hotel Management
8 Aug 2019 by ENİS YAVUZ, Hotel Management
Thank you for your valueable feedback.
