Ratings based on 922 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
15 May 2024 by April, Hotel Management
Thank you for choosing the Courtyard in Marlborough. We hope to see you again soon.
by A verified traveler
Posted 12 May 2024
Very convenient and quiet
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
6 May 2024 by April, Hotel Management
Thank you for staying at the Courtyard in Marlborough. We look forward to seeing you again.
by A verified traveler
Posted 28 Apr 2024
Property under construction and no hot water for shower
Comment from Hotel Management
29 Apr 2024 by April, Hotel Management
Thank you for your feedback on your recent stay, I do sincerely apologize for not having hot water, we are looking into this further and hope you will consider staying at the Courtyard next time you're in the area.
by A verified traveler
Posted 22 Apr 2024
Even tho it was under construction the pool was open and the rooms where comfortable and well maintained
Comment from Hotel Management
29 Apr 2024 by April Lee, Hotel Management
Thank you for your feedback on your recent stay. We hope to see you again soon so you can see our completed renovations..
by A verified traveler
Posted 14 Apr 2024
The hotel was under construction. It was messy, confusing for check in. There was not an on site restaurant as advertised, due to the construction, nor was there an included breakfast as we paid for, nor were the fitness facilities available. Also we paid for a room with a king and fold out bed. What we got was a small king room with no other bed option. The front desk said that was all they had available. Again, not what I paid for. They did send a cot, but not what we were expecting when we booked through Expedia. In all honesty I feel Expedia should have informed us of these conditions. We would not have booked this hotel. I feel we are due a refund of at least half,due to this severe inconvenience and added cost for breakfast, and very uncomfortable conditions!
Thank you!
by A verified traveler
Posted 11 Apr 2024
Allows for access to netflix on tv
No forks or spoon in room
Comment from Hotel Management
11 Apr 2024 by April, Hotel Management
Thank you for your feedback on your recent stay, our rooms do not have forks or spoons in the room, but our front desk has these items available when requested,
by A verified traveler
Posted 1 Apr 2024
We didn’t know that the property was under construction, the room we stayed in was brand new but we did feel like we were walking through active construction zones at times. Would happily stay again when construction is complete!
Comment from Hotel Management
2 Apr 2024 by April, Hotel Management
Thank you for your feedback on your recent stay. We look forward to seeing again so you can see our renovation when its complete.
by A verified traveler
Posted 1 Apr 2024
Property is under construction so most of lobby and facilities are closed. The check in was in a portable area, but was fine; the staff was friendly and the room was beautiful, clean and quiet.
Comment from Hotel Management
8 Apr 2024 by April, Hotel Management
Thank you for choosing the Courtyard in Marlborough. We look forward to welcoming you back soon so show you our completed renovation.
