Ratings based on 1,383 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
The only thing going for the hotel at the moment is the fantastic staff . Helpful, friendly and hard working.
Comment from Hotel Management
30 Oct 2024 by Victor Villar, Hotel Management
Thank you very much for your lovely review! We hope to see you back at The Hotel Guadalpin Banus soon! Best wishes,
by A verified traveler
Posted 22 Oct 2024
Beautiful view, comfortable bed and room, professional and kind staff.
Comment from Hotel Management
30 Oct 2024 by Victor Villar, Hotel Management
Dear Fariba,Thank you for your high rating of our hotel.Best regards,
by A verified traveler
Posted 20 Oct 2024
Excellent, helpful porters and reception staff.
Hotel very tired looking internally & externally. Main restaurant was not operating so B/fast was served in what doubles as a bar. Had to change room after two nights due to an unspecified water problem. Will not go back.
by A verified traveler
Posted 17 Oct 2024
The reception from the front desk was great friendly efficient personable
Thank you 🙏
Comment from Hotel Management
30 Oct 2024 by Victor Villar, Hotel Management
Dear Patricia,Thank you for your high rating of our hotel.Best regards,
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Blanca Vidal, Hotel Management
Dear Susanne,Thanks for your high rating.With kind Regards,
by A verified traveler
Posted 20 Jun 2024
Excellent service & location
Comment from Hotel Management
30 Oct 2024 by Victor Villar, Hotel Management
Thank you Husam!.We are looking forward to welcome you at the Hotel.With kind regards,
by A verified traveler from Gravesend
Posted 20 Jun 2024
Comment from Hotel Management
30 Oct 2024 by Victor Villar, Hotel Management
Thank you Kristian!.We are looking forward to welcome you at the Hotel.With kind regards,
by A verified traveler
Posted 19 Jun 2024 on Hotels
Comment from Hotel Management
30 Oct 2024 by Victor Villar, Hotel Management
Thank you Kunal!.We are looking forward to welcome you at the Hotel.With kind regards,
by A verified traveler from Pflugerville
Posted 13 Jun 2024
This hotel is a Gem on Marbella, Desde las optiones de comida hasta la atención de los empleados 5 estrellas para todos muy happy con su servicio
Comment from Hotel Management
30 Oct 2024 by Victor Villar, Hotel Management
Muchas gracias Jorge, Tus comentarios hacen que mejoremos. Saludos,
by A verified traveler from SNAROYA
Posted 13 Jun 2024
Need up to upgrade
Comment from Hotel Management
30 Oct 2024 by Victor Villar, Hotel Management
Thank you for taking the time to provide your review of your experience at Guadalpin Banus. Your comments make us improve as a hotelWe do hope you have the opportunity to welcome you back again soon. Kind regards,