Ratings based on 1,343 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Beach side property.
by A verified traveler
Posted 13 Apr 2024
our room was located in the 3rd floor, opposite to us (same level) a builder is cutting tills every day (started on second day of our stay until Friday when we left), starting from 9 until mid-afternoon. It was very noisy. Also, room condition is very tired which needs maintenance.
Comment from Hotel Management
21 Apr 2024 by Blanca Vidal, Hotel Management
Dear customer, thank you for sending us your comments about the hotel, which undoubtedly help us improve.We are sorry for the noise you experienced during your stay and we apologize for it. I would have loved to have known about this circumstance while you were with us so we could have helped you while you were at the Hotel. In cases of noise we like to accommodate clients in rooms where they are comfortable.Receive a cordial greeting,
by A verified traveler
Posted 16 Mar 2024
Great location however the rooms and the hotel needs urgent upgrade.
Comment from Hotel Management
17 Mar 2024 by Blanca Vidal, Hotel Management
Thank you for staying here at Guadalpin Hotel Banus and for taking the time to leave us your feedback. We are so happy to hear that you loved our location! And we will definitely look in to how we can upgrade the Hotel for all guests. We hope to have you back for another stay soon again! Best regards,
by A verified traveler
Posted 5 Feb 2024
Rooms a bit aged
Comment from Hotel Management
17 Feb 2024 by Blanca Vidal, Hotel Management
Thank you for choosing Hotel Guadalpin Banus and for your high rating. All of your kind comments are truly appreciated and will be shared with the management for future improvements. We look forward to welcoming you back any time you're looking for another memorable experience. Sincerely,
by A verified traveler
Posted 3 Feb 2024 on Orbitz
Comment from Hotel Management
18 Feb 2024 by Blanca Vidal, Hotel Management
Thank you for your outstanding rating!.We are pleased to hear that you enjoyed every bit of your stay!We are very much looking forward to welcoming you back with us.Warm regards,
by A verified traveler
Posted 1 Feb 2024
I have stayed several times. Staff very friendly, Location v good. Hotel needs updating though.
Yes I recommend this hotel.
Comment from Hotel Management
17 Mar 2024 by Blanca Vidal, Hotel Management
Thank you for staying here at Guadalpin Banus and for taking the time to leave us your feedback. We are so happy to hear about all the things you liked during your stay and especially that you loved the rooms!And we will definitely look in to how we can update the Hotel for all guests. We hope to have you back for another stay soon again!Best regards,
by A verified traveler
Posted 8 Jan 2024
by A verified traveler
Posted 3 Jan 2024
Good property in the beach
by A verified traveler
Posted 1 Jan 2024
On the hole we had a fabulous stay at Xmas at the Guadalpin. The location just off the beach is perfect and a 20 min walk into Puerto Banus. The hotel is very clean and all the waiters were extremely friendly and accommodating. Breakfast was excellent with good selection and eggs cooked to your liking. Like a few hotels in the region the decor is tired and does need some TLC and to be modernised. Would like to see management at breakfast help their waiters a bit more in times of busy periods rather than thinking their to important to help out and maybe a salt and pepper pot on all tables so guest don’t have to go searching for the elusive one set. If i was asked to stay here again I would for the right price.
by A verified traveler
Posted 26 Dec 2023
Very pleasant staff. Property a little tired looking. Buffet breakfast lovely, cooked not very good
