Ratings based on 18 Verified Reviews

3.7 out of 5
100% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Johnnys Flip blog

Posted 21 Dec 2023 on Hotels
A great destination to relax and unwind . The staff make you feel special and apart of the family. The boat trip is a must to explore the coast line and see how some of the locals live . If you get a chance dive into the waters and refresh like i did you wont regret it . Just ask your boat driver if its the right time of year to swim .
Comment from Hotel Management
23 Dec 2023 by The Management, Hotel Management
Dear Valued Guest,Thank you very much for choosing to stay at Caluwayan Palm Island Resort & Restaurant. We appreciate for sharing with us your kind review, and that you loved our facilities and services as well. We look forward to welcoming you back in the near future. See you soon!
4 out of 5
by A verified traveler

Posted 28 May 2023
Food options are very limited. What ever is available not very good.wine, liquor or other food items are also not available. Lots of ants are in the room. I don’t expect to use it again.
Comment from Hotel Management
31 May 2023 by Bella, Hotel Management
Dear Valued Guest,Thank you for your review and we apologize for the discomfort that you have experienced during your stay with us. Please be reminded that being a small resort and remote, our food stocks are limited. Also, advisories are being posted in every room regarding ants, insects, etc., as this cannot be avoided since we are tropically located. But rest assured that we will do our best to eliminate these problems. We hope we could be of service to you again in the near future. Thank you.
3 out of 5
by A verified traveler

Posted 25 Dec 2022
The resort is beautiful but we were surprised that there is no internet connection in the resort. no wifi for the guest. We needed internet for a work report . They dont have a business area as well. No smart service at all in the area. Spotty signal from globe. i think it is expensive for having no wifi connection .
Comment from Hotel Management
28 Dec 2022 by Management, Hotel Management
Dear Valued Guest,Thank you very much for choosing to stay at Caluwayan Palm Island Resort & Restaurant. We appreciate for sharing your review.Please be informed that non internet connectivity is posted in the Expedia portal, so guest can know before booking.Thank you.
4 out of 5
by A verified traveler

Posted 5 Dec 2022
Great staff, food was excellent. Garden cottage was spacious.
Comment from Hotel Management
28 Dec 2022 by Management, Hotel Management
Dear Valued Guest,Thank you very much for choosing to stay at Caluwayan Palm Island Resort & Restaurant. We appreciate for sharing with us your kind review, and that you loved our facilities and services as well. We look forward to welcoming you back in the near future. See you soon!
4 out of 5
by A verified traveler

Posted 1 Oct 2022
It’s a beautiful place to relax as it is quiet with a nice landscape and wonderful scenery. We stayed in one of their garden villas and it was very nice and clean with a comfy bed. Our stay comes with a 30 mins complimentary boat tour, which is pretty cool. The staff was awesome. They provide very good service especially our server at the restaurant. He was very prompt. Their food was good with decent portions. The only con I guess is that their parking is located outside of the resort across the road. it didn’t feel too safe for me. They should have made a parking space for guests inside the fenced resort. I think they have decent space inside the resort for parking. Also, there is no wifi in the room. Fortunately, the pocket wifi we brought with us, worked, so we were still able to use the internet.
Comment from Hotel Management
29 Nov 2022 by The Management, Hotel Management
Dear Valued Guest,Thank you very much for choosing to stay at Caluwayan Palm Island Resort. We appreciate you for taking the time to share your nice review.We are glad that you loved your stay with us, with our facilities and services. We look forward to welcoming you back again in the future. See you soon!
4 out of 5
by A verified traveler

Weekend vacation

Posted 3 Mar 2020 on Hotels
Very nice and beautiful resort. The ambiance is relaxing. Service of the staff is great.
Comment from Hotel Management
3 Mar 2020 by Bella, Hotel Management
Thank you very much. We hope to see you again at the resort in your next vacation.
4 out of 5
by A verified traveler

Posted 29 Nov 2019 on Hotels
Comment from Hotel Management
17 Mar 2020 by Bella, Hotel Management
Thank you. We look forward to seeing you again in the near future.
1 out of 5
by A verified traveler

Very beautiful but very bad management policies

Posted 3 Sep 2019 on Hotels
Comment from Hotel Management
3 Sep 2019 by Bella, Hotel Management
We are very sorry to hear about your negative experience with us. We'd like to know and learn more on what specific management policy and make it right. Thank you and have a great day.
2 out of 5
by A verified traveler from Tacloban

Posted 30 Aug 2019
The property is deteriorating
Comment from Hotel Management
17 Mar 2020 by Bella, Hotel Management
We are sorry for your negative experience. Rest assured that we will be doing measures to improve the property.
5 out of 5
by A verified traveler

Posted 17 Aug 2019
Amazing staff building lacked maintenance pealing paint leeky aircon
Comment from Hotel Management
18 Aug 2019 by Bella, Hotel Management
We thank you very much. It was our pleasure to have you at the resort. We look forward to welcoming you again in the near future. Rest assured that the technical issues will be urgently resolved.