Ratings based on 3 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
5.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Awesome location
Posted 30 Dec 2019 on HotelsWe were suppose to stay at the hotel but were told there was a problem with the commode in the bathroom and instead were offered a condo at One Up Town Residence. The location was great as it connected to the mall and the restaurants at the mall were fantastic. The only thought I had from reading other reviews was the I saw the same scenario with the bad toilet and others offered a condo room instead. The only down side was there was no room service so you had to wash the towels and linens yourself, but there was a washer there in the room. If you are staying for several days you will have to buy liquid laundry detergent for the washing machine.
Comment from Hotel Management
9 Feb 2020 by Viceroy 3, Hotel Management
Hi Patrick,
What you initially booked was a condo not a hotel. The alternative room offered was still a condo. The service offered was exactly the same. We are glad you appreciated your stay.
by A verified traveler
Posted 1 Feb 2019
Room is nice and clean. Perfect location and the host is so nice and easy to talk to . I had an early check in request and its not a problem to him. Would love to go back.
Comment from Hotel Management
6 Feb 2019 by George, Hotel Management
Thank you!
by A verified traveler
Posted 20 Jan 2019 on Hotels
Comment from Hotel Management
23 Jan 2019 by George, Hotel Management
Thank you!
