Ratings based on 111 Verified Reviews

3.0 out of 5
75% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 Mar 2020 on Hotels
We have to upgrade the room and pay 10cad$ per day. Breakfast we have to order, limited choice everyday same.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Feb 2020 on Hotels
3 out of 5
by A verified traveler

Posted 22 Dec 2019 on Travelocity
The hotel was in a good location. Close to Robinson mall and eating and other little shops. Could walk to the circle at night and just watch the children play and the world go by. The hotel was OK but that is all. I did see roaches in the room and the room had no windows. Very small and not maintained. Coming in to the hotel it smelled bad in the entry and the pool was dirty and not taken care of. The free breakfast was good but small. And the drinks were very limited. But it was a cheap place to stay for a reason I guess?
3 out of 5
by A verified traveler

Posted 8 Nov 2019
No safety box,
3 out of 5
by A verified traveler

Posted 15 Sep 2019
got sick from eating the food, everything was as well as expected for the price
5 out of 5
by A verified traveler

Posted 30 Jun 2019 on Hotels
this is my 3rd time staying v hotel i would not stay any where else when in manila all the staff are the best and always smiling and very helpful i look forward to staying with you again next time in manila
3 out of 5
by A verified traveler

Posted 21 Mar 2019
Lobby is small but clean. Location is in the entertainment and bar district so it is a bit noisy in and out of this place. Our room was noisy with people coming and going all night. We have paid the same rate at other hotels in Malate with much better experience. Ask for extra things you need like sundries and towels before you go to your room. The staff are nice and try to help but service can be slow. that was our experience.
5 out of 5
by A verified traveler

Posted 19 Mar 2019 on Hotels
Excellent location, friendly staff
2 out of 5
by A verified traveler

Posted 10 Mar 2019
Rundown, weak ac in room, very small room, no drinking water and shower gel provided
1 out of 5
by A verified traveler

A hotel that acts like a hostel

Posted 6 Feb 2019 on Hotels
Rates itself as a three star hotel but more like a hostel with private rooms rather than dorms. No soap to wash your hands in the bathroom, no hand towels provided, no bottled water in the rooms as you arrive, no trash bin in the bedroom, no refrigerator provided, lumpy uncomfortable mattresses, pillow covers that are too small for their their pillows, 1/5 of a toilet roll and no replacement, a bad smell from the plumbing every time you walk into the room. Ask for the manager and you get "The manager is not available." Ask about the lack of amenities such as toilet soap and trash cans and the answer is "We are are a budget hotel." Hello? Three star hotels or one star? DO NOT BOOK THIS HOTEL, worst hotel I have ever stayed in in Asia! Thankfully Hotels.com were able to refund my remaining nights and I got a REAL three star hotel at a cheaper price in a better area. Be warned!