Ratings based on 721 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Mar 2024
Centrally located. Very close to the mall.
by A verified traveler
Look for another hotel.
Posted 22 Dec 2023 on HotelsWell I availed the studio superior on the website bed should be a queen size well I got a double sized bed, the room includes a mini fridge and a kitchen, there’s a stove no kitchen pots or a kettle to even boil a water for the coffee no coffee maker as well, what’s the sense of providing a mini kitchen if there are no kitchen utensils you can use, are the guest will be bringing it over during their stay? Extra pillows and blankets will incur additional fee, take note there’s no slippers and bathrobes in the room, hygiene kit only includes soap and shampoo bring your own toothbrush and toothpaste. I’m so disappointed that we checked out around 5:30AM. Never going back to this hotel!
by A verified traveler
Posted 15 Dec 2023
Location. Malls a block or two away. Plenty of eats. Plenty of banking options. Security and Staff are phenomenal. Excellent value for the price.
by A verified traveler
Posted 5 Dec 2023
Staff are very nice and friendly,place is nice too.
by A verified traveler
Posted 2 Dec 2023
This property is poorly/badly maintained. When I checked in, you can smell sewage inside the elevator and there is even water(condensation) leaking inside the elevator unit.
The room that I was put it the first time, has very nasty bathroom. The caulking is dirty and cracked, the floor is flooding with water from the shower and the shower valve is loose.
On the kitchen, they provide a broken electric water pot patch with a tape.
I requested to be transferred to another room that at first look nicer with nice looking bathroom. However, just the same, the caulking is dark dirty and has lots of mold. On the same night I transferred I got sick with cold and my family were coughing.
Both rooms I’ve stayed has a porch that cannot be used because the area is so nasty with floors darkened by too much dust that is now like a dried mud and broken tiles and doors to the porch have broken handle and locks. Luckily, I was on 20th and up floor so I don’t worry about burglar barging in from the porch.
Nonetheless, this property is poorly maintained and does not deserve to be rented. Regardless whether each unit on this property are owned by different owners, their management agreement should include that the management has the right to repair and remodel the units without the owners approval for it to be rented. Both Owners and management don’t have excuse in running a hotel / rental that is this badly maintained.
by A verified traveler
Posted 26 Oct 2023
The room pictures are outdated and do not reflect the current state of the rooms. The front desk staff was not helpful at all. However, the hotel 's location is great.
by A verified traveler
Worth the stay!
Posted 11 Oct 2023 on HotelsAmazing service! I will be coming back!
by A verified traveler from San Marcos
Posted 12 Aug 2023
This property is in a sad state. Many items missing from the room, air conditioning not working correctly, refrigerator missing freezer door, hot water kettle missing, plates and utensils missing, micriwave missing, safe missing, shower door missing, the list goes on.
by A verified traveler from San Marcos
Posted 10 Aug 2023
I stayed in 4 different rooms here are just a few issues, shower door broken or missing on couple rooms, microwave missing, hot water kettle missing, Tv not working, air conditioner not working properly (2 rooms), friger broken ; missing kitchen utensils. Got charged for extra pillow, This list goes on and on. This property is run down,
by A verified traveler
Posted 19 Jul 2023
Everything was good pleasant area to stay in
