Ratings based on 538 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mechanicsville
Posted 26 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Glennis, General Manager, Hotel Management
Thank you for your awesome feedback!
by A verified traveler
Posted 24 Mar 2024
by A verified traveler
Posted 22 Mar 2024
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
28 Mar 2024 by Glennis, General Manager, Hotel Management
Thank you for your feedback!
by A verified traveler from San Francisco
Posted 10 Feb 2024
Very friendly and eager to help front desk staff
Comment from Hotel Management
18 Feb 2024 by Glennis, General Manager, Hotel Management
Thank you for your awesome feedback!
by A verified traveler
Posted 4 Feb 2024
Excellent staff and great location.
Comment from Hotel Management
18 Feb 2024 by Glennis, General Manager, Hotel Management
Thank you for your awesome feedback!
by A verified traveler
Posted 20 Jan 2024
Friendly and helpful staff. Walking distance to shopping and dining.
Comment from Hotel Management
24 Jan 2024 by Glennis, General Manager, Hotel Management
Thank you for staying with us. We appreciate your awesome feedback!
by A verified traveler
Posted 2 Jan 2024
Dining services was very slow especially in between lunch and dinner. Had to ask numerous times for things but still didn’t bring them
Comment from Hotel Management
17 Jan 2024 by Glennis, General Manager, Hotel Management
Dear M Vivian Pacheco,First, we would like to thank you for taking the time to leave a review. It is only through feedback that we were able to maintain and when necessary, improve our service to our valued guest like you. We do apologize with all sincerity if our service did not satisfy your expectations. It is our priority to ensure that every guest leaves Prime Cafe with a happy tummy and a happy heart! We hope to see you again soon!
by A verified traveler
Posted 1 Jan 2024 on Hotels
Comment from Hotel Management
17 Jan 2024 by Glennis, General Manager, Hotel Management
thank you for your feedback!
by A verified traveler
Posted 30 Dec 2023
Spacious and clean room, nice staff and close to shopping malls and restaurants.
Comment from Hotel Management
31 Dec 2023 by Glennis, Hotel Manager, Hotel Management
thank you for your awesome feedback!
