Ratings based on 222 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Washington dc
Posted 20 Feb 2020
Excellent property at an excellent price. Great stay in every way.
by A verified traveler
Posted 15 Feb 2020 on Ebookers
by A verified traveler from San Diego, CA
Posted 8 Feb 2020
We were not able to stay at this hotel because our vacation was cut short by an erupting volcano. We had failed to cancel and did not check in. The hotel's policy was no refunds on cancellation. But because we didn't check in, they categorized our reservation as a "no show" and only charged us for one night instead of 6. I appreciated that.
by A verified traveler
Horrible
Posted 1 Feb 2020 on HotelsI had the most unpleasant & terrible experience at Sulo Hotel. I regret that I stayed here & chose this instead of checking in at one of the hotels around resorts world as I originally planned. I have been living abroad for 30 years now and opted to stay around the area where I grew up in & went to school. I stayed there from Jan 8 to Jan 12 & after already checking out, literally hopping in to our car when I was stopped because they said a towel was missing from one of the rooms I have stayed in. I don’t really want to think about this again but it was the most horrible experience I’ve had! The front desk asked me to pay 900pesos!!! First of all, I did not take any of your towels, they looked old and not clean & what would I do with those - I left a lot of stuff to my family because of my excess baggages! I have tipped workers around and to be treated like this was bad! Why was I asked after checking out when you said the towel was lost a day or so before I checked out. Obviously, it was a mistake on your part! It was a very disappointing stay. I deeply regret staying & checking in for 4 days in my rare vacation to the Philippines. Owner, Manager, please brief your staff, from concierge to front desk to housekeeping- I thought & spoke highly of your place and it was ruined just because of a towel! Come on now, I give hundreds of towels away when I go on vacation to our homeland. You guys ruined my stay, my family’s stay. What a horrible, horrible unimaginable experience!
by A verified traveler from Lombard, IL
Posted 23 Jan 2020
This hotel was close to restaurants, shopping and spa
by A verified traveler
Great service!
Posted 7 Jan 2020 on HotelsGreat service from staff. The only problem was there were some bugs in the room. We asked them to spray the room and we still found some bugs around.
by A verified traveler
Posted 1 Jan 2020
by A verified traveler
Posted 25 Dec 2019 on Orbitz
No bacon, I asked why they said because swine flu. But I checked into Seda next day and they had lots of bacon.
Strange. Hotel was kept up well staff nice, menu didn’t have available most the choices. Every thing I tried to order they were out. But the servers were great.
by A verified traveler
Nice place to stay . Perfect location
Posted 23 Dec 2019 on HotelsThis property is were we actually held our wedding prep so we are so enthusiastic to come back now with our kids. the place is quite old but i like the ambiance and the clean pool. choices on foods are good too.
by A verified traveler from Chicago
Posted 10 Dec 2019
This facility has been around since the 60’s and was very popular back then. It’s a full service hotel and the staff are just fabulous and friendly.
It could use some refresher in the rooms and bathrooms which are all dated. Other than that I would stay in this hotel over and over again. It’s my home away from home.
