Ratings based on 39 Verified Reviews
4.4 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Feb 2024
Happy with the service from the staff. Accommodation is great and request are attended to right away.
I like to having not to worry for my breakfast everyday since it’s included in my stay.
Comment from Hotel Management
9 Feb 2024 by Soleste Front Desk , Hotel Management
Hi Ms. Carmen! Thank you for your kind words. We're immensely glad, that you've enjoyed your stay. Hope to see you again :) -FO Soleste Team
by A verified traveler from Anderson
Posted 14 Dec 2023
The staff at the Soleste was more than gracious and accommodating to me for my stay. I ended up upgrading my room on an initial stay and then re-booked after a few days away. I never had any issues with the room, and the staff even assisted me in trying to ship an item home.
Thank you all for an enjoyable stay and I will think about coming back on my next trip.
Comment from Hotel Management
19 Dec 2023 by jess, Hotel Management
Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.
by A verified traveler from Anderson
Posted 19 Nov 2023
by A verified traveler
My one night stay at Soleste Suites
Posted 10 Sep 2023 on HotelsThe place is nice and clean. They have supportive staff to help and guide you. We stayed for one night because it is near to where we go the following day. It is SOP for them to check your room before you checkout and it is good that they gave to us what we left in their cabinet. Kudos to that roomboy who checked our room.
My only negative observation is to be true on the rooms you published when customers booked for their rooms especially on the type or number of beds that will be in that room. Reality does not result to expectation.
Comment from Hotel Management
1 Oct 2023 by Guest Service Assistant, Hotel Management
Hi, good day!Thank you for taking the time to share your feedback with us. We appreciate you bringing this to our attention, and we are sorry to hear you were disappointed with your stay. At our hotel, it is our goal to provide a comfortable and convenient experience for every guest. Best Regards,Soleste Suites
by A verified traveler
Posted 4 Aug 2023 on Hotels
by A verified traveler
Posted 24 Jul 2023
Staff is really nice, and the floor model and hotel designs are really nice. Unfortunately my room was infested with spiders, and I had several of spider bites all over me and had to end my stay early. Just make sure your room is clean and you’re good to go!
Comment from Hotel Management
25 Jul 2023 by Berna, Hotel Management
Hello Dominic! Our team would like to apologize to you for the inconvenience and the trouble this has caused to you. It is not our intention to do this and it brings to our management attention seriously as we did some actions to the concerned staff and also taken steps to avoid such issues in future.I do hope that you enjoyed your stay with us and we appreciate your business. Please do send me note on your next visit and I will personally make sure that you will find our services and facilities up to your expectation.Once again we appreciate for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Yours sincerely,Bernaliza B. SantosHotel Operations Supervisor
by A verified traveler
Posted 20 May 2023
Everything was so cleaned and the staff were very accommodating
by A verified traveler
Nice place
Posted 15 Mar 2023 on HotelsHad a nice stay… room service was great! Staff were friendly …quiet surroundings
by A verified traveler
Posted 1 Jun 2021 on Hotels
I had excellent stay at the
by A verified traveler
Absolutely GREAT boutique hotel!
Posted 3 Feb 2020 on HotelsAbsolutely great boutique hotel. Great complimentary breakfast, with an option of having it as room service.
Surrounding area is clean and quiet.
Hotel staff are always on hand to help.
Though it is a bit far from the airport, and a bit cumbersome during rush hour, this hotel is still worth the long drive.
Most of all, the hotel provides absolutely GREAT and personalized service.
